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= External Services Blocks =
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These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.
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[[file:des_palette_extsrv.png]]
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Use the links below to learn more about each block.
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===[[CustomService|Custom Service]]===
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Provides inputs to a custom service that Genesys created for your company.
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Used in: '''Initialize''', '''Self Service''', '''Assisted Service''', '''Finalize'''
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===[[HTTPREST|HTTP REST]]===
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Accesses external systems using RESTful API (over HTTP).
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Used in: '''Initialize''', '''Self Service''', '''Assisted Service''', '''Finalize'''
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[[Category:V:PSAAS:Julie]]

Revision as of 16:59, June 7, 2019

External Services Blocks

These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.

Des palette extsrv.png

Use the links below to learn more about each block.

Custom Service

Provides inputs to a custom service that Genesys created for your company.

Used in: Initialize, Self Service, Assisted Service, Finalize

HTTP REST

Accesses external systems using RESTful API (over HTTP).

Used in: Initialize, Self Service, Assisted Service, Finalize

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