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= Tested browsers =
+
= Tested Browsers =
  
−
The following is a list of all Genesys-tested browsers for both web and mobile.
+
The following is a list of all Genesys-tested browsers for both [[GWCSupportedBrowsers#desk|desktop]] and [[GWCSupportedBrowsers#mobi|mobile]].
  
 
{{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.<br/>
 
{{NoteFormat|Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.<br/>
 
Please let Genesys know of any issues you encounter with any of our tested browsers.}}
 
Please let Genesys know of any issues you encounter with any of our tested browsers.}}
  
−
== Desktop browsers ==
+
{{AnchorDiv|desk}}
 +
== Desktop Browsers ==
  
 
{| border="1"
 
{| border="1"
 
|-
 
|-
 +
! OS
 +
! OS version
 
! Browser
 
! Browser
−
! Release Version
+
! Release version
 
|-
 
|-
−
| Microsoft Edge 14+
+
| rowspan="12"|'''Windows'''
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| 8.5.008.08
+
| rowspan="4"|10
 +
| Google Chrome 73
 +
| 9.0.009.04+
 
|-
 
|-
−
| Microsoft Internet Explorer 11
+
| Microsoft Edge 18
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| 8.5.000.11
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| 9.0.009.04+
 
|-
 
|-
−
| Google Chrome 47+
+
| Internet Explorer 11
−
| 8.5.000.11
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| 9.0.009.04+
 
|-
 
|-
−
| Firefox 43+
+
| Mozilla Firefox 66
−
| 8.5.000.11
+
| 9.0.009.04+
 
|-
 
|-
−
| Safari 8+
+
| rowspan="4"|8.1
−
| 8.5.000.11
+
| Google Chrome 73
−
|}
+
| 9.0.009.04+
−
 
+
|-
−
==Mobile Browsers==
+
| Microsoft Edge 18
−
 
+
| 9.0.009.04+
−
{| class="wikitable"
+
|-
 +
| Internet Explorer 11
 +
| 9.0.009.04+
 +
|-
 +
| Mozilla Firefox 66
 +
| 9.0.009.04+
 
|-
 
|-
−
!|'''OS Family'''
+
| rowspan="4"|7
−
!|'''Device'''
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| Google Chrome 73
−
!|'''Operating System'''
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| 9.0.009.04+
−
!|'''Browser'''
 
−
!|'''Release Version'''
 
−
!|'''Known <br />Limitations'''
 
 
|-
 
|-
−
| rowspan="13"|'''Android'''
+
| Microsoft Edge 18
 +
| 9.0.009.04+
 
|-
 
|-
−
||Galaxy S5
+
| Internet Explorer 11
−
||Android 4.4
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy S6
+
| Mozilla Firefox 66
−
||Android v5
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy S7
+
| rowspan="12"|'''Mac'''
−
||Android v6
+
| rowspan="3"|El Captain
−
||Chrome 63
+
| Google Chrome 73
−
||9.0.000.08+
+
| 9.0.009.04+
−
||n/a
 
 
|-
 
|-
−
||Galaxy S8
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| Mozilla Firefox 66
−
||Android v7
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy S8+
+
| Safari 9.1
−
||Android v7
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy S9
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| rowspan="3"|Sierra
−
||Android v7
+
| Google Chrome 73
−
||Chrome 63
+
| 9.0.009.04+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy S9+
+
| Mozilla Firefox 66
−
||Android v7
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy Note 3
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| Safari 10.1
−
||Android 4.3
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Galaxy Tab 4
+
| rowspan="3"|High Sierra
−
||Android 4.4
+
| Google Chrome 73
−
||Chrome 63
+
| 9.0.009.04+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Google Nexus 9
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| Mozilla Firefox 66
−
||Android 5.1
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Google Nexus 7
+
| Safari 11.1
−
||Android 6
+
| 9.0.009.04+
−
||Chrome 63
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||Kindlle Fire HDX 7
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| rowspan="3"|Mojave
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||Android 4.3
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| Google Chrome 73
−
||Android Browser 4
+
| 9.0.009.04+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
| style="background: #FDFDFD" rowspan="10"|'''iOS'''
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| Mozilla Firefox 66
−
||iPhone SE
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| 9.0.009.04+
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||iOS 11.2
 
−
||Safari 11
 
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||iPhone 6
+
| Safari 12.1
−
||iOS 8.1
+
| | 9.0.009.04+
−
||Safari 8
+
|}
−
||8.5.004.15
+
 
−
||n/a
+
{{AnchorDiv|mobi}}
 +
 
 +
==Mobile Browsers==
 +
 
 +
{| border="1"
 
|-
 
|-
−
||iPhone 7
+
! OS
−
||iOS 10.3
+
! OS version
−
||Safari 10
+
! Browser
−
||9.0.000.08+
+
! Release version
−
||n/a
 
 
|-
 
|-
−
||iPhone 8
+
| rowspan="4"|'''iOS'''
−
||iOS 11
+
| 12
−
||Safari 11
+
| Safari
−
||9.0.000.08+
+
| 9.0.009.04+
−
||n/a
 
 
|-
 
|-
−
||iPhone 8 Plus
+
| 11
−
||iOS 11
+
| Safari
−
||Safari 11
+
| 9.0.000.08+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||iPhone X
+
| 10
−
||iOS 11.2
+
| Safari
−
||Safari 11
+
| 9.0.000.08+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||iPhone XS
+
| 9
−
||iOS 12
+
| Safari
−
||Safari 11
+
| 9.0.000.08+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||iPad Mini 3
+
| rowspan="5"|'''Android'''
−
||iOS 8.1
+
| 9
−
||Safari 8
+
| Google Chrome
−
||9.0.000.08+
+
| 9.0.009.04+
−
||n/a
 
 
|-
 
|-
−
||iPad Air 2
+
| 8
−
||iOS 8.4
+
| Google Chrome
−
||Safari 8
+
| 9.0.009.04+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
||iPad Pro
+
| 7
−
||iOS 11.2
+
| Google Chrome
−
||Safari 11
+
| 9.0.000.08+
−
||9.0.000.08+
 
−
||n/a
 
 
|-
 
|-
−
| style="background: #F5F7FA" rowspan="2"|'''Windows Phone'''
+
| 6
−
||Lumia 630
+
| Google Chrome
−
||Windows Phone 8.1
+
| 9.0.000.08+
−
||IE11
 
−
||8.5.004.15
 
−
||n/a
 
 
|-
 
|-
−
||Lumia 930
+
| 5
−
||Windows Phone 8.1
+
| Google Chrome
−
||IE11
+
| 9.0.000.08+
−
||8.5.004.15
 
−
||n/a
 
 
|}
 
|}
  
 
[[Category:V:PSAAS:Public]]
 
[[Category:V:PSAAS:Public]]

Revision as of 16:41, July 31, 2019

Tested Browsers

The following is a list of all Genesys-tested browsers for both desktop and mobile.

Important
Support for the device/OS/browser combinations listed below will only be available for as long as Genesys labs can properly reproduce the issue.
Please let Genesys know of any issues you encounter with any of our tested browsers.

Desktop Browsers

OS OS version Browser Release version
Windows 10 Google Chrome 73 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
8.1 Google Chrome 73 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
7 Google Chrome 73 9.0.009.04+
Microsoft Edge 18 9.0.009.04+
Internet Explorer 11 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Mac El Captain Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 9.1 9.0.009.04+
Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 10.1 9.0.009.04+
High Sierra Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 11.1 9.0.009.04+
Mojave Google Chrome 73 9.0.009.04+
Mozilla Firefox 66 9.0.009.04+
Safari 12.1 9.0.009.04+

Mobile Browsers

OS OS version Browser Release version
iOS 12 Safari 9.0.009.04+
11 Safari 9.0.000.08+
10 Safari 9.0.000.08+
9 Safari 9.0.000.08+
Android 9 Google Chrome 9.0.009.04+
8 Google Chrome 9.0.009.04+
7 Google Chrome 9.0.000.08+
6 Google Chrome 9.0.000.08+
5 Google Chrome 9.0.000.08+
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