|
|
| Line 3: |
Line 3: |
| | "gws": true, | | "gws": true, |
| | "info": { | | "info": { |
| − | "version": "9.0.000.39", | + | "version": "9.0.000.50", |
| | "latest_release_version": "9.0.000.31", | | "latest_release_version": "9.0.000.31", |
| | "intermediate": true, | | "intermediate": true, |
| − | "published_docs": true, | + | "published_docs": false, |
| | "intermediate_versions": [], | | "intermediate_versions": [], |
| | "draft_documentation_version": "9.0.0DRAFT", | | "draft_documentation_version": "9.0.0DRAFT", |
| Line 13: |
Line 13: |
| | "json_options_page": "Documentation:HTCC:Library:json-options:8.5Source", | | "json_options_page": "Documentation:HTCC:Library:json-options:8.5Source", |
| | "history": "Documentation:Options:HTCC:ChangeHistory:Draft", | | "history": "Documentation:Options:HTCC:ChangeHistory:Draft", |
| − | "build_date": "2019-06-20T12:13:07.335Z", | + | "build_date": "2019-09-17T14:45:31.636Z", |
| − | "build_started": false, | + | "build_started": true, |
| | "published": false | | "published": false |
| | }, | | }, |
| Line 22: |
Line 22: |
| | "prodshort": "HTCC" | | "prodshort": "HTCC" |
| | }, | | }, |
| − | "option_pages": [ | + | "option_pages": [], |
| − | {
| |
| − | "option": "service-client-api.option.read-allowed-web-content-origin",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:service-client-api-option-read-allowed-web-content-origin",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of granted origins and read allowed options that are used in the web extension views. You can filter access to provisioning with the following self-explanatory keywords:\n* 'voice.*'\n* 'sipendpoint.*'\n* '...'<br>For example, the value of this option could now be: http://my-web-server0, http://my-web-server1 (*) , http://my-web-server2 (voice.*, system.*), http://my-web-server3 (sipendpoint.*, CustomSection/*).<br><br>In this example, all requests are allowed for the http://my-web-server0 and http://my-web-server1 domains. For the http://my-web-server2 domain, only the following access to provisioning are allowed: 'voice.*', 'system.*'. For the http://my-web-server3 domain, only the following access to provisioning are allowed:\n* 'sipendpoint.*'\n* 'CustomSection/*'<br>This option cannot be overridden and must be set in the WS_Cluster application."
| |
| − | },
| |
| − | {
| |
| − | "option": "interaction.auto-focus",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:interaction-auto-focus",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether the inbound interaction is in focus automatically when it is accepted. This option can be overridden by a routing strategy as described in the Configuration Guide."
| |
| − | },
| |
| − | {
| |
| − | "option": "interaction.auto-focus.<media-type>",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:interaction-auto-focus-zmedia-type-",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether the inbound interaction of the specfied media type is in focus automatically when is accepted. This option overrides the 'interaction.auto-focus' option. This option can be overridden by a routing strategy as described in the Configuration Guide."
| |
| − | },
| |
| − | {
| |
| − | "option": "privilege.email.can-interim-send",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:privilege-email-can-interim-send",
| |
| − | "published": true,
| |
| − | "description": "Enables an agent to send interim outgoing email interactions."
| |
| − | },
| |
| − | {
| |
| − | "option": "outbound.negotiate-logout-on-exit",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:outbound-negotiate-logout-on-exit",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether negotiated logout with Outbound Server is enabled for Outbound campaigns. In negotiated logout, agents cannot log out of Workspace if they are the target of an outbound record or have an unclosed record. This option can be overridden by a routing strategy as described in Configuration Guide."
| |
| − | },
| |
| − | {
| |
| − | "option": "contact.directory-search-mode",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:contact-directory-search-mode",
| |
| − | "published": true,
| |
| − | "description": "Specifies the technical mode used in the Contact Directory view to search for contacts. The lucene mode must be used for large database of contacts."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.pagination.limit",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-pagination-limit",
| |
| − | "published": true,
| |
| − | "description": "Specifies the maximum number of agents displayed per page in the My Agents tab."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.refresh-rate",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-refresh-rate",
| |
| − | "published": true,
| |
| − | "description": "Specifies the frequency, in seconds, to refresh the list of agents. To disable automatic refresh, specify a value less than 5 to indicate manual refresh. Automatic refresh is also disabled if the value of the accessibility.visual-impairment-profile option is true."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.manual-refresh.enabled",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-manual-refresh-enabled",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether the manual refresh button is displayed in the My Agents view. Manual refresh is automatically enabled if automatic refresh is disabled by the teamlead.myagents.refresh-rate option."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.enabled-channels",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-enabled-channels",
| |
| − | "published": true,
| |
| − | "description": "Specifies the channels that are displayed in the My Agents view. Channels are displayed in the order in which they appear in the list."
| |
| − | },
| |
| − | {
| |
| − | "option": "sipendpoint.enable-auto-mute",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:sipendpoint-enable-auto-mute",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether mute and unmute are done automatically when agent sets speaker or microphone volume to 0."
| |
| − | },
| |
| − | {
| |
| − | "option": "privilege.chat.can-consult",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:privilege-chat-can-consult",
| |
| − | "published": true,
| |
| − | "description": "Enables the agent to use the Chat consultation feature."
| |
| − | },
| |
| − | {
| |
| − | "option": "privilege.myagents.can-use",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:privilege-myagents-can-use",
| |
| − | "published": true,
| |
| − | "description": "Enables supervisors to access the My Agents view, where they can view and update the state for agents in the groups they supervise. Supervisors can also remotely log off agents from media channels in this view."
| |
| − | },
| |
| − | {
| |
| − | "option": "security.web-content.sandbox-rights.default-authorizations",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:security-web-content-sandbox-rights-default-authorizations",
| |
| − | "published": true,
| |
| − | "description": "Specifies the default sandbox rights authorization options that are set up to embedded Web Application in INTERNAL, BACKGROUND or HIDDEN mode (based on iframes), in order to remove restrictions and enable features."
| |
| − | },
| |
| − | {
| |
| − | "option": "disaster-recovery.enabled",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:disaster-recovery-enabled",
| |
| − | "published": true,
| |
| − | "description": "Specifies whether Business Continuity (Disaster Recovery) functionality is activated for SIP Server and Genesys Web Services."
| |
| − | },
| |
| − | {
| |
| − | "option": "attachment.max-file-upload-size",
| |
| − | "page": "Options:Genesys_Web_Services:workspace-service:attachment-max-file-upload-size",
| |
| − | "published": true,
| |
| − | "description": "Specifies the maximum size (in MB) of one file that agents can attach to an interaction. The value 0 means that attaching is not allowed. The maximum allowed attachment size is 50 MB. This option cannot be overridden and must be set in the WS_Cluster application."
| |
| − | },
| |
| − | {
| |
| − | "option": "login.workmode",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:login-workmode",
| |
| − | "published": true,
| |
| − | "description": "Specifies the workmode that is applied when the voice DN logs in. To determine whether your switch supports the workmodem refer to the deployment guide of the relevant T-Server."
| |
| − | },
| |
| − | {
| |
| − | "option": "agent-status.ready-workmode",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:agent-status-ready-workmode",
| |
| − | "published": true,
| |
| − | "description": "Specifies which workmode is applied on Ready operation done manually from the Global State menu and My Channels. This option is also applicable for the login.voice.is-auto-ready option. Supported workmodes are unknown, manual-in, auto-in."
| |
| − | },
| |
| − | {
| |
| − | "option": "privilege.interaction-management.can-search-interactions",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:privilege-interaction-management-can-search-interactions",
| |
| − | "published": true,
| |
| − | "description": "Enables agents to search for interactions in interaction queues content."
| |
| − | },
| |
| − | {
| |
| − | "option": "interaction-management.interactions-filter.displayed-columns",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:interaction-management-interactions-filter-displayed-columns",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of interaction fields that are displayed as columns in Interaction Queue view when displayed-columns is not defined in the Filter."
| |
| − | },
| |
| − | {
| |
| − | "option": "interaction-management.filters.quick-search-attributes",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:interaction-management-filters-quick-search-attributes",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of interaction properties that are used to build the Quick Search query against Interaction Server when the agent makes a quick search in an interaction queue for which quick-search-attributes is not defined in the Filter."
| |
| − | },
| |
| − | {
| |
| − | "option": "workbin.quick-search-attributes",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:workbin-quick-search-attributes",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of interaction properties that are used to build the Quick Search query against Interaction Server when the agent makes a quick search in a workbin for which workbin.<media-type>.<workbin-nickname>.quick-search-attributes is not defined."
| |
| − | },
| |
| − | {
| |
| − | "option": "workbin.<media-type>.<workbin-nickname>.quick-search-attributes",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:workbin-zmedia-type-z-workbin-nickname-zquick-search-attributes",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of interaction properties that are used to build the Quick Search query against Interaction Server when the agent makes a quick search in the specified workbin. Default value of this option is the Value of workbin.quick-search-attributes if defined."
| |
| − | },
| |
| − | {
| |
| − | "option": "privilege.workbin.can-search-interactions",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:privilege-workbin-can-search-interactions",
| |
| − | "published": true,
| |
| − | "description": "Enables agents to search for interactions in workbins content."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.thresholds.enabled",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-thresholds-enabled",
| |
| − | "published": true,
| |
| − | "description": "Enable thresholds to be used for channels specified by the teamlead.myagents.thresholds.<media-type> option."
| |
| − | },
| |
| − | {
| |
| − | "option": "teamlead.myagents.thresholds.<media-type>",
| |
| − | "page": "Options:Genesys_Web_Services:interaction-workspace:teamlead-myagents-thresholds-zmedia-type-",
| |
| − | "published": true,
| |
| − | "description": "Specifies the name of a threshold section that determine when an agent state is considered to be Busy or Not Ready for the specified channel. You must create the threshold sections on the Application object."
| |
| − | },
| |
| − | {
| |
| − | "option": "attachment.<media-type>.restrict-to-file-types",
| |
| − | "page": "Options:Genesys_Web_Services:workspace-service:attachment-zmedia-type-zrestrict-to-file-types",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of file extensions that represent file types that are to be prevented from being used as attachments for a specific media. The request is rejected if extension of file is not part of restricted types. This option cannot be overridden and must be set in the WS_Cluster application."
| |
| − | },
| |
| − | {
| |
| − | "option": "attachment.<media-name>.restrict-to-file-types",
| |
| − | "page": "Options:Genesys_Web_Services:workspace-service:attachment-zmedia-name-zrestrict-to-file-types",
| |
| − | "published": true,
| |
| − | "description": "Specifies the list of file extensions that represent file types that are to be prevented from being used as attachments for a specific media. The request is rejected if extension of file is not part of restricted types. This option cannot be overridden and must be set in the WS_Cluster application."
| |
| − | }
| |
| − | ],
| |
| | "additional_pages": [] | | "additional_pages": [] |
| | }</pre> | | }</pre> |
