Revision as of 21:52, October 17, 2019

StatsService

Important

Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/SDK/StatsService-combined.

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 = StatsService =
-* [[StatsServiceConfiguration|Configuration]]
+{{NoteFormat|Documentation for this software has moved to a new home. Please update links and bookmarks to content hosted at https://all.docs.genesys.com/WID/Current/SDK/StatsService-combined.}}
-* [[StatsServiceLocalization|Localization]]
-* [[StatsServiceCommands|API Commands]]
-* [[StatsServiceEvents|API Events]]
-== Overview ==
-StatsService exposes a high-level API for utilizing Genesys Stats services. You can use these services to fetch estimated waiting time details for each channel like Chat, Callus, etc. and display it across the channels.
-== Usage ==
-StatsService and Channel Selector widget works together right out of the box and display the Estimated Waiting Time details across the channels. Using Channel Selector uses StatsService.
-You can also use StatsService as a high-level API with bus commands and events and integrate in your own widget.
-== Namespace ==
-Stats Service plugin has the following namespaces tied-up with each of the following types:
-{| style="width: auto;"
-|-
-! Type
-! Namespace
-|-
-| [[StatsServiceConfiguration|Configuration]]
-| stats
-|-
-| CXBus - [[StatsServiceCommands|API Commands]] & [[StatsServiceEvents|API Events]]
-| StatsService
-|-
-|}
-== Customization ==
-StatsService has no customization options. It is meant as a plug-n-play type of plugin and works as-is.
 [[Category:V:PSAAS:Public]]