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(Update with the copy of version: 8.5.0)
(Replacing hard-coded markup with the transclusion template)
(Tag: Replaced)
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= View SKILL =
 
= View SKILL =
 
    
 
    
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  <onlyinclude>
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{{GIMTranscludeForCloud}}
 
    
 
    
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[[Category:V:PSAAS:Public]]
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  {{PDMView
 
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  |viewName = SKILL
 
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  |shortDesc =  Allows facts to be described by the attributes of a skill.
 
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  |viewDesc =  Allows facts to be described by the attributes of a skill. Each row describes one skill. A new row is issued for each configured skill, identified by its ID in the contact center configuration. Changing a skill name causes an update to an existing row. Deleting a skill and re-creating it under the same name causes a new row to be issued.
 
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  |introduced = 
 
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  |SQL =  <source lang="xml" enclose="div">select
 
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  ID              AS SKILL_KEY,
 
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  TENANTID        AS TENANT_KEY,
 
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  NAME            AS SKILL_NAME,
 
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  CREATE_AUDIT_KEY AS CREATE_AUDIT_KEY,
 
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  UPDATE_AUDIT_KEY AS UPDATE_AUDIT_KEY,
 
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  ID              AS SKILL_CFG_DBID,
 
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  CREATED_TS      AS START_TS,
 
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  DELETED_TS      AS END_TS
 
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  FROM GIDB_GC_SKILL
 
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  UNION ALL
 
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  SELECT
 
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  -1              AS SKILL_KEY,
 
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  -1              AS TENANT_KEY,
 
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  'UNKNOWN'        AS SKILL_NAME,
 
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  -1              AS CREATE_AUDIT_KEY,
 
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  -1              AS UPDATE_AUDIT_KEY,
 
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  -1              AS SKILL_CFG_DBID,
 
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  -1              AS START_TS,
 
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  -1              AS END_TS
 
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  FROM dual
 
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  UNION ALL
 
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  SELECT
 
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  -2              AS SKILL_KEY,
 
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  -1              AS TENANT_KEY,
 
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  'NO_VALUE'      AS SKILL_NAME,
 
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  -1              AS CREATE_AUDIT_KEY,
 
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  -1              AS UPDATE_AUDIT_KEY,
 
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  -1              AS SKILL_CFG_DBID,
 
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  -1              AS START_TS,
 
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  -1              AS END_TS
 
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  FROM dual
 
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  </source>
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = SKILL_KEY
 
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  |colDesc =  The primary key of this view and the surrogate key that is used to join the SKILL dimension to the fact tables.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = TENANT_KEY
 
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  |colDesc = The surrogate key that is used to join the TENANT dimension to the fact tables.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = SKILL_NAME
 
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  |colDesc =  The skill name.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = CREATE_AUDIT_KEY
 
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  |colDesc = The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools &mdash; that is, applications that need to identify newly added data.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = UPDATE_AUDIT_KEY
 
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  |colDesc = The surrogate key used to join to the CTL_AUDIT_LOG dimension. Specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools &mdash; that is, applications that need to identify recently modified data.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = SKILL_CFG_DBID
 
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  |colDesc =  The skill object identifier in the contact center configuration.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = START_TS
 
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  |colDesc = The UTC-equivalent value of the date and time when the skill was added to IDB, which may differ from when the skill was actually added to contact center configuration.
 
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  }}
 
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  {{PDMViewColumn
 
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  |colName = END_TS
 
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  |colDesc = The UTC-equivalent value of the date and time when the skill was removed from contact center configuration.
 
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  }}
 
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  {{PDMRef
 
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  |parentTable = SKILL
 
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  |foreignKey = SKILL_KEY
 
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  }}
 
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  {{PDMRef
 
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  |parentView = TENANT
 
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  |foreignKey = TENANT_KEY
 
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  }}
 
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  {{PDMRef
 
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  |parentTable = CTL_AUDIT_LOG
 
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  |foreignKey = CREATE_AUDIT_KEY
 
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  }}
 
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  {{PDMRef
 
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  |parentTable = CTL_AUDIT_LOG
 
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  |foreignKey = UPDATE_AUDIT_KEY
 
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  }}
 
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  </onlyinclude>
 
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  [[Category:V:PSAAS:Public]]
 

Revision as of 18:46, December 24, 2019

View SKILL

Description

Allows facts to be described by the attributes of a skill. Each row describes one skill. A new row is issued for each configured skill, identified by its ID in the contact center configuration. Changing a skill name causes an update to an existing row. Deleting a skill and re-creating it under the same name causes a new row to be issued.

This view is based on the GIDB_GC_SKILL table.

Column List

Column Description
SKILL_KEY The primary key of this view and the surrogate key that is used to join the SKILL dimension to the fact tables.
TENANT_KEY The surrogate key that is used to join the TENANT dimension to the fact tables.
SKILL_NAME The skill name.
CREATE_AUDIT_KEY The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.
UPDATE_AUDIT_KEY The surrogate key used to join to the CTL_AUDIT_LOG dimension. Specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.
SKILL_CFG_DBID The skill object identifier in the contact center configuration.
START_TS The UTC-equivalent value of the date and time when the skill was added to IDB, which may differ from when the skill was actually added to contact center configuration.
END_TS The UTC-equivalent value of the date and time when the skill was removed from contact center configuration.
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