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= Cloud Data Download Service =
 
= Cloud Data Download Service =
 
__NOTOC__
 
__NOTOC__
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*[[CDDS#Sept2019|September 27, 2019 (9.0.002.01)]]
 
*[[CDDS#June2019|June 04, 2019 (9.0.001.02)]]
 
*[[CDDS#June2019|June 04, 2019 (9.0.001.02)]]
 
*[[CDDS#Aug2018|August 31, 2018 (9.0.000.03)]]
 
*[[CDDS#Aug2018|August 31, 2018 (9.0.000.03)]]
 
*[[CDDS#KnownIssues|Known Issues]]
 
*[[CDDS#KnownIssues|Known Issues]]
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{{AnchorDiv|Sept2019}}
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==September 27, 2019 (9.0.002.01)==
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===What's New===
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'''Security and stability'''
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* This release contains several security and stability improvements to Cloud Data Download Service.
  
 
{{AnchorDiv|June2019}}
 
{{AnchorDiv|June2019}}

Revision as of 17:08, December 27, 2019

Cloud Data Download Service

September 27, 2019 (9.0.002.01)

What's New

Security and stability

  • This release contains several security and stability improvements to Cloud Data Download Service.

June 04, 2019 (9.0.001.02)

What's New

Job scheduling

  • You can now schedule a data export job to start at a certain date and time, and specify how often it should run.

Progress indicator

  • The Latest Status column now features a status bar to indicate the progress of active data export jobs. If you hover your mouse over the bar, it displays the estimated time remaining until the job completes.

August 31, 2018 (9.0.000.03)

What's New

Initial release

This is the initial release of Genesys Cloud Data Download Service (CDDS).

Cloud Data Download Service enables you to securely export and download your contact center data. The exported data files are encrypted and stored for a maximum of 30 days, during which time they are available for download. After 30 days, the files are deleted from storage.

As of this release, CDDS only supports the export and download of contacts and interaction-based data sourced from Universal Contact Server (UCS).

Known Issues

There are currently no known issues.

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