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Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered: | Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered: | ||
*Workspace Web Edition (Check out some '''"How to"''' videos for the Agent Desktop [[Documentation:PSAAS:Agent:ADVideos:Public|here]]) | *Workspace Web Edition (Check out some '''"How to"''' videos for the Agent Desktop [[Documentation:PSAAS:Agent:ADVideos:Public|here]]) | ||
| − | + | *Gplus Adapter for Salesforce | |
<div class="prod-landing"> | <div class="prod-landing"> | ||
<tabber> | <tabber> | ||
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<div class="item"> | <div class="item"> | ||
====[[Documentation:HTCC:IWWDep:Welcome:9.0.0|Web Services and Applications Configuration Guide]]==== | ====[[Documentation:HTCC:IWWDep:Welcome:9.0.0|Web Services and Applications Configuration Guide]]==== | ||
| − | Configure Workspace Web Edition. | + | Configure Workspace Web Edition and Gplus Adapter for Salesforce. |
</div> | </div> | ||
<div class="item newline"> | <div class="item newline"> | ||
| − | ====[[Documentation:PSAAS:Agent:AD:Public|Workspace Web Edition Agent Help]]==== | + | ====[[Documentation:PSAAS:Agent:AD:Public|Workspace Web Edition and Gplus Adapter for Salesforce Agent Help]]==== |
Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | ||
</div> | </div> | ||
Revision as of 19:37, March 16, 2020
Genesys Web Services and Applications RESTRICTED
Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered:
- Workspace Web Edition (Check out some "How to" videos for the Agent Desktop here)
- Gplus Adapter for Salesforce
Release Notes
- The Restricted Release Note is included in the IP.
Documentation
Web Services and Applications Deployment Guide
Deploy Web Services and Applications.
Web Services and Applications Configuration Guide
Configure Workspace Web Edition and Gplus Adapter for Salesforce.
Workspace Web Edition and Gplus Adapter for Salesforce Agent Help
Get information about the agent interface features, including How to videos
Workspace Web Edition Supervisor Help
Get information about the agent interface features for supervisors.
Workspace Web Edition Developer's Guide and API Reference
Get information about customizing WWE and working with its APIs.
Videos
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