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<!--To work with Web Services and Applications, your system must meet the software requirements established in the [[Documentation:System:SOE:GenesysWebServicesandApplications:Current|Genesys Supported Operating Environment Reference]], and meet the minimum requirements outlined on this page. -->
 
<!--To work with Web Services and Applications, your system must meet the software requirements established in the [[Documentation:System:SOE:GenesysWebServicesandApplications:Current|Genesys Supported Operating Environment Reference]], and meet the minimum requirements outlined on this page. -->
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{{NoteFormat|Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific deployment.}}
  
 
When your environment is ready, you can [[InstallingAndDeploying|deploy Web Services and Applications]].
 
When your environment is ready, you can [[InstallingAndDeploying|deploy Web Services and Applications]].
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* '''HDD:''' 100 GB
 
* '''HDD:''' 100 GB
  
=== Kubernetes ===
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=== Kubernetes (Labs only) ===
 
* '''Nodes:''' 3 nodes (Virtual Machines)
 
* '''Nodes:''' 3 nodes (Virtual Machines)
 
* '''RAM:''' Approximately 32 GB for each node (96 GB in total)
 
* '''RAM:''' Approximately 32 GB for each node (96 GB in total)

Revision as of 05:12, March 23, 2020

Prerequisites for Web Services and Applications

Important
Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific deployment.

When your environment is ready, you can deploy Web Services and Applications.

Hardware Requirements

Docker Compose (Labs only)

  • RAM: 16 GB
  • CPU: 2 cores minimum
  • HDD: 100 GB

Kubernetes (Labs only)

  • Nodes: 3 nodes (Virtual Machines)
  • RAM: Approximately 32 GB for each node (96 GB in total)
  • CPU: 10 cores for each node (30 cores in total)
  • HDD: 100 GB for each node

Software Requirements

  • OS: CentOS-7

Docker Compose (Labs only)

  • Docker. Please use the latest stable version.
  • Docker Compose. Please use the latest stable version.

Web Services and Applications is installed using Docker containers. A Docker deployment provides a complete self-contained environment, so that you do not need to manually configure ports or address compatibility issues. All of that is taken care of ahead of time, and the completed Docker containers work together seamlessly upon deployment.

Refer to the Docker and Docker installation documentation for more information about how to install and set up the latest releases.

Kubernetes

  • OS: CentOS-7

Kubernetes cluster:

  • Kubernetes engine N-2 releases, where N is the current release (Example: 1.14)
  • Helm 3.x

You must also install the kubectl tool which corresponds to the Kubernetes cluster version.

The exact installation procedure for Kubernetes varies significantly depending on numerous factors, including the type of machines in your environment (these could be real machines, virtual machines, or cloud machines), operating system, networking model, planned load, and Kubernetes version.

Refer to the Kubernetes installation documentation for more information about how to install and set up Kubernetes for your environment.

Infrastructure Components


Workspace Web Requirements

  • Browser:
    • Google Chrome 67+
    • Mozilla Firefox 68+
    • Firefox ESR 60.9
    • Microsoft Edge

Gplus Adapter for Salesforce REquirements

  • Genesys Web Services and Applications fully deployed.
  • Salesforce Lightning
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