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The Engage Connection Settings tab in salesforce.com is where you set your login credentials for your Outbound account so that Salesforce can securely connect and communicate with it. | The Engage Connection Settings tab in salesforce.com is where you set your login credentials for your Outbound account so that Salesforce can securely connect and communicate with it. | ||
Latest revision as of 23:11, June 21, 2020
Connection Settings
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Administrators.
The Engage Connection Settings tab in salesforce.com is where you set your login credentials for your Outbound account so that Salesforce can securely connect and communicate with it.
When creating custom settings, important fields to include are Username, Password, Internal ID, and the Engage Domain. Note: In the Engage Domain field, the address includes "ServiceX" where "X" is a number (for example, "Service3").
This page was last edited on June 21, 2020, at 23:11.
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