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Latest revision as of 01:58, June 22, 2020
Adherence Role Privileges
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.
The role privilege under Adherence provides the following user access:
- Adherence—Controls user access to the Adherence module in WFM Web for Supervisors, which monitors real-time agent adherence to the schedule.
For more information, see Adherence.
This page was last edited on June 22, 2020, at 01:58.
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