| Line 25: | Line 25: | ||
<div class="item"> | <div class="item"> | ||
| − | ====[ | + | ====[https://all.docs.genesys.com/PEC-AD/Current/Agent/AD Workspace Web Edition Agent Desktop Help]==== |
Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | Get information about the agent interface features, including [[Documentation:PSAAS:Agent:ADVideos:Public|How to videos]] | ||
</div> | </div> | ||
<div class="item"> | <div class="item"> | ||
| − | ====[ | + | ====[https://all.docs.genesys.com/PEC-GPA/Current/Agent/GPASFL Gplus Adapter for Salesforce Help]==== |
Get information about the agent interface features. | Get information about the agent interface features. | ||
</div> | </div> | ||
<div class="item"> | <div class="item"> | ||
| − | ====[ | + | ====[https://all.docs.genesys.com/PEC-AD/Current/Supervisor/ADsuper Workspace Web Edition Supervisor Help]==== |
Get information about the agent interface features for supervisors. | Get information about the agent interface features for supervisors. | ||
</div> | </div> | ||
Revision as of 19:06, June 30, 2020
Genesys Web Services and Applications RESTRICTED
Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered:
- Workspace Web Edition (Check out some "How to" videos for the Agent Desktop here)
- Gplus Adapter for Salesforce
Release Notes
- The Restricted Release Note is included in the IP.
Documentation
Web Services and Applications Deployment Guide
Deploy Web Services and Applications.
Web Services and Applications Configuration Guide
Configure Workspace Web Edition and Gplus Adapter for Salesforce.
Workspace Web Edition Agent Desktop Help
Get information about the agent interface features, including How to videos
Gplus Adapter for Salesforce Help
Get information about the agent interface features.
Workspace Web Edition Supervisor Help
Get information about the agent interface features for supervisors.
Workspace Web Edition Developer's Guide and API Reference
Get information about customizing WWE with the Service Client API and Workspace Toolkit.
PureEngage Cloud Developer Center
Get information about Workspace API and Statistics API.
Videos
Comments or questions about this documentation? Contact us for support!