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(Update with the copy of version: 9.0.0DRAFT)
(Update with the copy of version: 9.0.0DRAFT)
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{{NoteFormat|Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific production deployment.}}
 
{{NoteFormat|Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific production deployment.}}
 
== Software Requirements==
 
== Software Requirements==
−
* OS: CentOS-7
+
* CentOS-7 operating system
 
=== Docker Compose (Non-Production Lab Deployment only) ===
 
=== Docker Compose (Non-Production Lab Deployment only) ===
 
* {{#Widget:ExtLink|link=https://docs.docker.com/install|displaytext=Docker}} — use the latest stable version.
 
* {{#Widget:ExtLink|link=https://docs.docker.com/install|displaytext=Docker}} — use the latest stable version.
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{{AnchorDiv|kubernetes}}
 
{{AnchorDiv|kubernetes}}
 
=== Kubernetes ===
 
=== Kubernetes ===
−
* OS: CentOS-7
+
* CentOS-7 operating system
  
 
'''Kubernetes cluster:'''
 
'''Kubernetes cluster:'''
−
<!--*[http://kubernetes.com/ Kubernetes 1.12+]-->
+
* Kubernetes 1.16 or 1.17
−
* Kubernetes engine N-2 releases, where N is the current release (Example: 1.14)
 
 
*[https://helm.sh/ Helm 3.x]
 
*[https://helm.sh/ Helm 3.x]
  
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== Infrastructure Components ==
 
== Infrastructure Components ==
−
* {{#Widget:ExtLink|link=https://hub.docker.com/_/elasticsearch|displaytext=elasticsearch:6.8.6}}
+
* {{#Widget:ExtLink|link=https://hub.docker.com/_/elasticsearch|displaytext=Elasticsearch 6.x}}
−
* {{#Widget:ExtLink|link=https://hub.docker.com/_/postgres|displaytext=postgres:11-alpine}}
+
* {{#Widget:ExtLink|link=https://hub.docker.com/_/postgres|displaytext=Postgres 11}}
−
* {{#Widget:ExtLink|link=https://hub.docker.com/_/redis|displaytext=redis:5-stretch}}
+
* {{#Widget:ExtLink|link=https://hub.docker.com/_/redis|displaytext=Redis 5}}
 +
* {{#Widget:ExtLink|link=https://hub.docker.com/_/consul|displaytext=Consul 1.7.2}}
  
 
== Workspace Web Edition Requirements ==
 
== Workspace Web Edition Requirements ==
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** Microsoft Internet Explorer 11
 
** Microsoft Internet Explorer 11
 
** Microsoft Edge
 
** Microsoft Edge
−
** Microsoft Edge Chromium 2020  
+
** Microsoft Edge Chromium 2020
  
 
== Gplus Adapter for Salesforce Requirements ==
 
== Gplus Adapter for Salesforce Requirements ==
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** Microsoft Internet Explorer 11
 
** Microsoft Internet Explorer 11
 
** Microsoft Edge
 
** Microsoft Edge
−
** Microsoft Edge Chromium 2020  
+
** Microsoft Edge Chromium 2020
  
 
{{NoteFormat|For Salesforce browser recommendations and requirements, see {{#Widget:ExtLink|link=https://help.salesforce.com/articleView?id=console_lex_limitations.htm&type=0|displaytext=Saleforce Lightning Experience Console Recommendations}}.|2}}
 
{{NoteFormat|For Salesforce browser recommendations and requirements, see {{#Widget:ExtLink|link=https://help.salesforce.com/articleView?id=console_lex_limitations.htm&type=0|displaytext=Saleforce Lightning Experience Console Recommendations}}.|2}}
  
 
[[Category:V:HTCC:9.0.0]]
 
[[Category:V:HTCC:9.0.0]]

Revision as of 20:38, September 28, 2020

Prerequisites for Web Services and Applications

When your environment is ready, you can deploy Web Services and Applications.

Hardware Requirements

Docker Compose (Non-Production Lab Deployment only)

  • RAM: 16 GB
  • CPU: 2 cores minimum
  • HDD: 100 GB

Kubernetes (Minimum sizing for Non-Production Lab Deployment only)

  • Nodes: 3 nodes (Virtual Machines)
  • RAM: Approximately 32 GB for each node (96 GB in total)
  • CPU: 10 cores for each node (30 cores in total)
  • HDD: 100 GB for each node
Important
Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific production deployment.

Software Requirements

  • CentOS-7 operating system

Docker Compose (Non-Production Lab Deployment only)

Web Services and Applications is installed using Docker containers. A Docker deployment provides a complete self-contained environment, so that you do not need to manually configure ports or address compatibility issues. All of that is taken care of ahead of time, and the completed Docker containers work together seamlessly upon deployment.

Refer to the Docker and Docker installation documentation for more information about how to install and set up the latest releases.

Kubernetes

  • CentOS-7 operating system

Kubernetes cluster:

You must also install the kubectl tool which corresponds to the Kubernetes cluster version.

Rancher Kubernetes Engine (RKE) cluster:

The exact installation procedure for Kubernetes varies significantly depending on numerous factors, including the type of machines in your environment (these could be real machines, virtual machines, or cloud machines), operating system, networking model, planned load, and Kubernetes version.

Refer to the Kubernetes installation documentation for more information about how to install and set up Kubernetes for your environment.

Infrastructure Components

Workspace Web Edition Requirements

  • Browser:
    • Google Chrome 75+
    • Firefox 68+
    • Firefox ESR 60.9
    • Microsoft Internet Explorer 11
    • Microsoft Edge
    • Microsoft Edge Chromium 2020

Gplus Adapter for Salesforce Requirements

  • Salesforce Lightning
  • Browser:
    • Google Chrome 75+
    • Firefox 68+
    • Firefox ESR 60.9
    • Microsoft Internet Explorer 11
    • Microsoft Edge
    • Microsoft Edge Chromium 2020
Tip
For Salesforce browser recommendations and requirements, see Saleforce Lightning Experience Console Recommendations.
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