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Use the Preferences Overview pane to edit Availability preferences. See [[PrefO#Editing_and_Deleting_Preferences|Editing and Deleting Preferences]]. | Use the Preferences Overview pane to edit Availability preferences. See [[PrefO#Editing_and_Deleting_Preferences|Editing and Deleting Preferences]]. | ||
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Revision as of 12:23, October 2, 2020
Adding and Editing Availability Preferences
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Agents.
Use the Preferences Overview pane to add your Availability preferences:
- Click Add Availability.
- In the Date drop-down menu, select a date.
- Enter a Start Time, End Time (check Next Day, if applicable)
- In the Comments field, enter any applicable comments.
- Click OK to submit the entry, or Cancel to discard it and close the window.
Editing Availability Preferences
Use the Preferences Overview pane to edit Availability preferences. See Editing and Deleting Preferences.
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