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Revision as of 12:27, October 2, 2020

ARS: Remove Agents

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



In the Add/Remove Scenario Elements (ARS) Wizard Remove Agents screen:

  1. Select the agent(s) to remove from a tree of business units, sites, teams, and agents.
  2. Click Finish.
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