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For additional, see [[reportparameters|Report Parameters]].
 
For additional, see [[reportparameters|Report Parameters]].
  
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Revision as of 12:28, October 2, 2020

Evaluation Summary

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Recording in Genesys Engage cloud.



Description

The Evaluation Summary report summarizes the evaluation performance of one or more evaluators. The report is shown in a Doughnut chart.

Common Usages

Enables you to monitor evaluator performance.

Customizing the Report

General Settings

  • Date Range - Enables you to select the period of time on which to base the report.
  • Evaluators - Enables you to select the evaluators whose performance you would like to compare.

For additional, see Report Parameters.

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