Revision as of 02:18, November 6, 2020

Genesys Portal

Note: Not all changes listed below may pertain to your deployment.

An icon for Workforce Engagement Management (WEM) hybrid integration is now available in Genesys Portal. (PECP-65)

Interaction elements on the landing page can now be accessed through a keyboard by using the following keys:
- Tab—to navigate forward
- Shift + Tab—to navigate backward
- Enter—to simulate clicking an object
- Up/Down arrows—to navigate in a combo box

(PECP-45)

The following third-party libraries are upgraded to their latest versions to resolve security issues:
- The JQuery library is upgraded from version 1.11.0 to 3.4.1.
- The Bootstrap library is upgraded from version 3.1.1 to 3.4.1.
- The Less library is upgraded from version 1.6.3 to 3.9.0.

(PECP-13)

Genesys Portal now supports German and French languages for European customers only. Users can select the appropriate language from the drop-down menu on the header. Previously, Genesys Portal did not have the user interface localized. (PECP-18)

Resolved Issues

Genesys Portal now supports widget icons for Genesys applications to be visible in multiple categories. Previously, Genesys Portal supported only a single category per icon. (GH-1306)

The copyright year shown on Genesys Portal has now been corrected to show 2017. Previously, it was showing 2014. (GH-1305)

New icons

Icons for Agent Setup, Social Analytics, and Outbound Administration are now available in Genesys Portal, depending on the applications enabled for your environment.

There are currently no known issues.

@@ Line 20: / Line 20: @@
 ===What's New===
-* An icon for WEM hybrid integration is now available in Genesys Portal. (PECP-65)
+* An icon for Workforce Engagement Management (WEM) hybrid integration is now available in Genesys Portal. (PECP-65)
 [[File:WEMicon.png|80px]]