Revision as of 06:41, August 2, 2021

Gplus Adapter for Service Now

Important

Not all changes listed below may pertain to your deployment.

There are currently no resolved issues.

There are currently no known issues.

Configurable Screen pop
- Allows to screen pop on any ServiceNow entity
ClickToDial from ServiceNow:
- Start outbound call from phone fields (example: start call from Contact business number)
- Start outbound call from reference fields (example: start call from “caller” field or Incident)
- Customizable screen pop
Single pane desktop user experience
- Agent Status Management
- Agent Performance Tracker
- Inbound Voice
Inbound toast alert
Supports ServiceNow Agent Workspace View

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 = Gplus Adapter for Service Now =
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 {{NoteFormat|Not all changes listed below may pertain to your deployment.}}
-*[[GASN#May152020|June 12, 2020]]
+*[[GASN#August022021|August 02, 2021]]
+*[[GASN#Jun122020|June 12, 2020]]
+{{AnchorDiv|August022021}}
+==August 02, 2021==
+===What's New===
+*Gplus Adapter now supports WebRTC.
+===Resolved Issues===
+There are currently no resolved issues.
+===Known Issues===
+There are currently no known issues.
 {{AnchorDiv|May152020}}