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GVP MCP:ems:dc-servicequality-InterPrompt-threshold

(Karl abraham.abel@genesys.com used the OptionPublish action.)
 
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|valid=An integer greater than 0.
 
|valid=An integer greater than 0.
 
|takeseffect=At start/restart
 
|takeseffect=At start/restart
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|shortdesc=This parameter indicates the maximum acceptable time (in ms) that the platform can take to play a prompt after a previous prompt when no user interaction has taken place inbetween the 2 prompts. The time is measured between a prompt_end and a subsequent prompt_start (ignoring fetch audio prompts) when no asr_start, dtmf_start, record_start, or transfer_start appears between the two events.
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|shortdesc=This parameter indicates the maximum acceptable time (in ms) that the platform can take to play a prompt after a previous prompt when no user interaction has taken place inbetween the 2 prompts.
 
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{{DraftOption
 
{{DraftOption
 
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{{PubExtended}}
 
{{PubExtended}}
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{{DraftExtended
 
{{DraftExtended
 
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{{OptionCreate
 
{{OptionCreate
 
|component=GVP_MCP
 
|component=GVP_MCP

Latest revision as of 14:23, December 17, 2021



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Published Option

dc.servicequality.InterPrompt.threshold

Default Value: 4000
Valid Values: An integer greater than 0.
Changes Take Effect: At start/restart


This parameter indicates the maximum acceptable time (in ms) that the platform can take to play a prompt after a previous prompt when no user interaction has taken place inbetween the 2 prompts.

Draft Option

No draft option

This page was last edited on December 17, 2021, at 14:23.
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