Jump to: navigation, search
(→‎Accept)
Line 2: Line 2:
  
 
After successfully executing this operation, a cometD notification will come with complete chat history up until this point.
 
After successfully executing this operation, a cometD notification will come with complete chat history up until this point.
 +
 +
{|
 +
! '''Operation Name'''
 +
! '''HTTP Operation'''
 +
! '''Description'''
 +
! '''Type'''
 +
! '''Permissions'''
 +
|-
 +
| [[ChatAccept|Accept]]
 +
| POST
 +
| This operation can be performed after a new interaction notification arrives. Accepting an interaction allows agents to start working on it.
 +
| Chat Specific
 +
| Agent
 +
|-
 +
|}
  
 
===HTTP Request===
 
===HTTP Request===

Revision as of 19:29, January 15, 2014

Accept

After successfully executing this operation, a cometD notification will come with complete chat history up until this point.

Operation Name HTTP Operation Description Type Permissions
Accept POST This operation can be performed after a new interaction notification arrives. Accepting an interaction allows agents to start working on it. Chat Specific Agent

HTTP Request

POST on /me/interactions/{id} 

{
"operationName":"Accept",
"nickname":agent-nickname-to-be-displayed-in-chat
}

HTTP Response

Success 

{
"statusCode": 0
}

Failure 

{
"statusCode": an integer value above 0,
"statusMessage":details
}

For details on the statusCode value, please refer to the All Methods sub-section of the Return Values section.

Comments or questions about this documentation? Contact us for support!