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=Accept= | =Accept= | ||
| + | This operation can be performed after a new interaction notification arrives. Accepting an interaction allows agents to start working on it. | ||
After successfully executing this operation, a cometD notification will come with complete chat history up until this point. | After successfully executing this operation, a cometD notification will come with complete chat history up until this point. | ||
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===HTTP Request=== | ===HTTP Request=== | ||
Revision as of 19:32, January 15, 2014
Accept
This operation can be performed after a new interaction notification arrives. Accepting an interaction allows agents to start working on it.
After successfully executing this operation, a cometD notification will come with complete chat history up until this point.
HTTP Request
POST on /me/interactions/{id}
{
"operationName":"Accept",
"nickname":agent-nickname-to-be-displayed-in-chat
}
HTTP Response
Success
{
"statusCode": 0
}
Failure
{
"statusCode": an integer value above 0,
"statusMessage":details
}
For details on the statusCode value, please refer to the All Methods sub-section of the Return Values section.
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