Views

Workspace Web Edition provides the following options to configure the default tab and tab display order in regions where there are multiple tabs:

views.CaseSideRegion.activate-order

• Default Value: ContactView,SRLView,KnowledgeView,CoBrowseView,WebActivityView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactView,ExtensionSectionName,SRLView,KnowledgeView,CoBrowseView,WebActivityView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.CaseSideRegion.order

• Default Value: KnowledgeView,CoBrowseView,WebActivityView,ContactView,SRLView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): KnowledgeView,ExtensionSectionName,CoBrowseView,WebActivityView,ContactView,SRLView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.

views.ContactRegion.activate-order

• Default Value: ContactInformationView,ContactHistoryView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInformationView,ContactHistoryView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.ContactRegion.order

• Default Value: ContactInformationView,ContactHistoryView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInformationView,ContactHistoryView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.

views.HistoryInteractionDetailsRegion.activate-order

• Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.HistoryInteractionDetailsRegion.order

• Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.

views.InteractionDetailsRegion.activate-order

• Default Value: CallNoteView,ContactInteractionNotePadView,DispositionView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): CallNoteView,ContactInteractionNotePadView,DispositionView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.InteractionDetailsRegion.order

• Default Value: DispositionView,CallNoteView,ContactInteractionNotePadView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): DispositionView,CallNoteView,ContactInteractionNotePadView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.

views.MyWorkspaceRegion.activate-order

• Default Value: DashboardView,MyChannelsView,MyCampaignsView,MyHistoryView,CustomMyStatReportView,CustomCcReportView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): MyPlaceStatusView,myCampaignsListView,MyContactHistory,ExtensionSectionName,MyStatisticsView,MyCallCenterStatisticsView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.MyWorkspaceRegion.order

• Default Value: MyChannelsView,MyCampaignsView,MyHistoryView,DashboardView,CustomMyStatReportView,CustomCcReportView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): MyChannelsView,ExtensionSectionName,MyCampaignsView,MyHistoryView,DashboardView,CustomMyStatReportView,CustomCcReportView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.

views.WorkbinInteractionDetailsRegion.activate-order

• Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view.

views.WorkbinInteractionDetailsRegion.order

• Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView
• Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specified with the section names in the interaction.web-content option): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,...
• Changes take effect: When the session is started or restarted.
• Description: Specifies the order of the views in the specified region.