Daily operations

There are many tasks that, as a Workforce Administrator, you will need to perform on a daily basis. These topics provide information about setting up and performing these daily operations in your environment.

WFM daily operations

• Scheduling
• Performance, Adherence, Reports
• Forecasting
• User security

WFM daily operations

• Calendar management
• Time-off bidding
• Task sequencing

WFM daily operations

• E-mail notifications
• Scheduling meals & breaks
• Enabling wait-lists
• Tracking overtime