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Configuration

Description

Callback and CallbackService share the configuration namespace '_genesys.widgets.callback'. Callback has UI options while CallbackService has connection options.

Example

window._genesys.widgets.callback = {

	apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA',
	dataURL: 'http://fce-w0147.us.int.genesyslab.com:8010/genesys/1/service/callback/samples',
	userData: {},
	countryCodes: true,
	formValidation: false,
	callDirection: 'USERTERMINATED'
};

Options

Name Type Description Default Required
apikey string Apigee Proxy secure token n/a Yes, if using Apigee Proxy
dataURL URL String URL of GMS callback server n/a Always
userData object Arbitrary JSON attached data to include while scheduling a callback {}
ajaxTimeout number Number of milliseconds to wait before AJAX timeout 3000
callDirection string Holds the GMS callback server call direction parameter n/a
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