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Add Attachments

To add an attachment to your Standard Response:

Click Attachments under your Standard Response in the Category Tree to open the Attachments configuration page.

ESMgr Attachment.png
  • To add an attachment, click Attach.
  • To remove an attachment, select it, then click the trash can icon.
  • To view an attachment, select it, then click Open. This downloads the file to your environment.

Next Steps

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