Outbound Contact reports

Important

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This page describes reports that you can use to learn more about the progress of your outbound campaigns (outbound engagement).

About Outbound reports

The following Outbound reports are available in the Interactive Insights > 8.1.1 > Outbound Contact folder:

• Campaign Callbacks Summary Report
• Campaign Summary Report
• Contact List Effectiveness Report

In addition, the following report is applicable to outbound reporting, but is available in the Interactive Insights > 8.1.1 > Agents folder:

• Agent Outbound Campaign Report

Related Topics:

• Go back to the complete list of available reports.
• Read about how to create your own custom reports.