Revision as of 18:20, August 21, 2019 by Brian.marshall@genesys.com (talk | contribs) (Update with the copy of version: draft)
Send SMS block
The Send SMS block lets you send an SMS (Short Message Service) message to a customer.
SMS tab
Use the settings on this tab to specify the variables that hold the values for the customer's phone number (i.e. ANI) and the call display number, or caller ID (i.e. DNIS).
Click Add Message to specify the SMS to be sent to the customer (or the variable that contains the message).
Results tab
Use the settings on this tab to specify the variables that will hold the results of the Send SMS block.
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