SetInFocus
This operation is part of the Email API section of the Genesys Web Services REST API.
Overview
Sets the focus parameter for an e-mail interaction.
This is useful if agent is handling more than one interaction and will assist in correctly reporting time spent on each interaction.
Request URL | /api/v2/me/emails/{id} |
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HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
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operationName | SetInFocus |
InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/emails/0071023821aec011 { "operationName": "SetInFocus", "InFocus": [true or false] }
Response
{ "statusCode": 0 }
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