Standard Response

standard-response.categories

• Default Value: $All$
• Valid Values: A comma-separated value list of category names or the full path category, starting at the root category. Set the value to $All$ to display Standard Responses from all categories.
• Changes take effect: When the session is started or restarted.
• Description: Specifies the list of categories that are used to filter the Standard Responses. Agents see only those Standard Responses that are part of the sub-tree of those categories.