Voice Mail

privilege.voicemail.can-use

• Default Value: false
• Valid Values: true, false
• Changes take effect: When the session is started or restarted.
• Description: Allows agents to use the Voice Mail functionality. This privilege is required to control and monitor Voice Mailboxes. Depends on privilege.voice.can-use.

voicemail.access-number

• Default Value: " "
• Valid Values: Any Valid DN
• Changes take effect: When the session is started or restarted.
• Description: Specifies the number the agent can call to access the Voice Mail system.

voicemail.notification-types

• Default Value: personal, public
• Valid Values: A comma-separated list of action names from the following list: personal, public
• Changes take effect: When the session is started or restarted.
• Description: Specifies the types of voice mailboxes included in the count of unread voice mail messages in the Main Window. personal refers to the voice mailbox that is identified as the personal voice mailbox of the agent; public refers to the group voice mailboxes to which the agent has access.

voicemail.request-timeout

• Default Value: 1
• Valid Values: An integer
• Changes take effect: When the session is started or restarted.
• Description: Specifies the time, in seconds, to wait for voice mail messages from Feature Server. If no voice mail messages are received during this timeout, a request is sent to Feature Server to get them.