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Views

views.CaseSideRegion.activate-order Default Value: ContactView,SRLView,KnowledgeView,CoBrowseView,WebActivityView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specify with the section names in the option 'interaction.web-content'): ContactView,ExtensionSectionName,SRLView,KnowledgeView,CoBrowseView,WebActivityView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.89

views.CaseSideRegion.order Default Value: KnowledgeView,CoBrowseView,WebActivityView,ContactView,SRLView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specify with the section names in the option 'interaction.web-content'): KnowledgeView,ExtensionSectionName,CoBrowseView,WebActivityView,ContactView,SRLView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

views.ContactRegion.activate-order Default Value: ContactInformationView,ContactHistoryView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInformationView,ContactHistoryView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.83

views.ContactRegion.order Default Value: ContactInformationView,ContactHistoryView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInformationView,ContactHistoryView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

views.HistoryInteractionDetailsRegion.activate-order Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.83

views.HistoryInteractionDetailsRegion.order Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

views.InteractionDetailsRegion.activate-order Default Value: CallNoteView,ContactInteractionNotePadView,DispositionView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): CallNoteView,ContactInteractionNotePadView,DispositionView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.83

views.InteractionDetailsRegion.order Default Value: DispositionView,CallNoteView,ContactInteractionNotePadView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): DispositionView,CallNoteView,ContactInteractionNotePadView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

views.MyWorkspaceRegion.activate-order Default Value: DashboardView,MyChannelsView,MyCampaignsView,MyHistoryView,CustomMyStatReportView,CustomCcReportView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specify with the section names in the option 'workspace.web-content'): MyPlaceStatusView,myCampaignsListView,MyContactHistory,ExtensionSectionName,MyStatisticsView,MyCallCenterStatisticsView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.83

views.MyWorkspaceRegion.order Default Value: MyChannelsView,MyCampaignsView,MyHistoryView,DashboardView,CustomMyStatReportView,CustomCcReportView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views specify with the section names in the option 'workspace.web-content'): MyChannelsView,ExtensionSectionName,MyCampaignsView,MyHistoryView,DashboardView,CustomMyStatReportView,CustomCcReportView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

views.WorkbinInteractionDetailsRegion.activate-order Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,... Changes take effect: When the session is started or restarted. Description: Specifies the selected (or default) view in the specified region or specifies the order of a list view. If it exists, the first view is the default view. Available since version: 8.5.200.83

views.WorkbinInteractionDetailsRegion.order Default Value: ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView Valid Values: A comma-separated list of valid view names from the following list (plus the custom views): ContactInteractionDetailView,ContactInteractionNotePadView,StaticCaseDataView,... Changes take effect: When the session is started or restarted. Description: Specifies the order of the views in the specified region. Available since version: 8.5.200.83

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