SetDisposition

This operation is part of the Facebook Private Messaging API section of the Genesys Web Services REST API.

Overview

This request sets the disposition for the specified facebook session using the provided parameters, it will be processed by updating the key in the user data.

Request URL	/api/v2/me/facebooksession/{id}
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	SetDisposition
disposition	A string value to be used for the facebooksession disposition.
dispositionKey	An optional string value to be used for the as the userdata key for the facebooksession disposition. If not specified, the disposition key configured for the server will be used.

Sample

Request

POST api/v2/me/facebooksession/0000Na9B26EF003M 

{
 'operationName': 'SetDisposition', 
 'dispositionKey': 'DispositionCode', 
 'disposition': 'IssueResolved'
}

Response

{
  "statusCode": 0
}

Notification

{
    u'referenceId': 34,
    u'facebooksession': {
        u'participants': [
            {
                u'nickname': u'TestName',
                u'type': u'Agent',
                u'participantId': u'009052C73228006D'
            },
            {
                u'nickname': u'FirstL',
                u'type': u'Customer',
                u'participantId': u'009052C73223006B'
            }
        ],
        u'state': u'Chatting',
        u'id': u'0000Na9B26EF003M',
        u'capabilities': [
            u'Transfer',
            u'Complete',
            u'Leave',
            u'InFocus',
            u'SendMessage',
            u'SendStartTypingNotification',
            u'SendStopTypingNotification'
        ],
        "userData": {
            "DispositionCode": "IssueResolved"
        },
        u'uri': u'http: //localhost:8080/api/v2/facebooksession/0000Na9B26EF003M'
    },
    u'notificationType': u'PropertiesUpdated',
    u'messageType': u'FacebooksessionStateChangeMessage'
}