Prerequisites

To work with Web Services and Applications, make sure that your system meets the following minimum requirements:

OS requirements

• Linux Red Hat, version 6

Java requirements

• You have installed the latest Java 1.7 JDK 64bit for Linux. For more information, refer to the Java documentation.

Jetty requirements

Jetty 9.3.2 is now embedded in the Web Services and Applications installation. For Web Services and Applications version 8.5.201.09 or earlier, you need to install and configure Jetty 9 separately.

Cassandra requirements

• You have installed and configured Cassandra 1.2.

Browser support

Workspace Web Edition

Workspace Web Edition supports the following browsers:

• Microsoft Internet Explorer 10 and 11
• Google Chrome 38+
• Firefox 34+

Gplus Adapter for Salesforce

Gplus Adapter for Salesforce supports the following web browsers:

• Microsoft Internet Explorer 10 and 11
• Google Chrome 38+
• Firefox 34+

The adapter supports the following browser when using the Workspace Web Edition deployment option:

• Microsoft Internet Explorer 11
• Google Chrome 38+
• Firefox 34+

Genesys environment

In addition to having a Genesys Management Framework 8.1 environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.

Feature	Genesys Component
Voice API	Supported platforms: SIP Server 8.1 TServer for Avaya Communications Manager 8.1 TServer Avaya TSAPI 8.1 TServer for Cisco Unified Communication Manager 8.1.2+ MCP 8.1.603.62+ is recommended if using in conjunction with SIP Server
Multimedia API	eServices 8.1.3
Reporting	Stat Server 8.1
Mobile Push Notifications	Genesys Mobile Services 8.1.2

Next step

• Installing Web Services and Applications