View SKILL

Description

Allows facts to be described by the attributes of a skill. Each row describes one skill. A new row is issued for each configured skill, identified by its ID in the contact center configuration. Changing a skill name causes an update to an existing row. Deleting a skill and re-creating it under the same name causes a new row to be issued.

Column List

Column	Description
SKILL_KEY	The primary key of this view and the surrogate key that is used to join the SKILL dimension to the fact tables.
TENANT_KEY	The surrogate key that is used to join the TENANT dimension to the fact tables.
SKILL_NAME	The skill name.
CREATE_AUDIT_KEY	The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.
UPDATE_AUDIT_KEY	The surrogate key used to join to the CTL_AUDIT_LOG dimension. Specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.
SKILL_CFG_DBID	The skill object identifier in the contact center configuration.
START_TS	The UTC-equivalent value of the date and time when the skill was added to IDB, which may differ from when the skill was actually added to contact center configuration.
END_TS	The UTC-equivalent value of the date and time when the skill was removed from contact center configuration.

References

The summary List of References will include the following entries for this table or view:

Child Table/View	Child Table/View Column	Parent Table/View	Parent Table/View Column
SKILL	CREATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY
SKILL	TENANT_KEY	TENANT	TENANT_KEY
SKILL	UPDATE_AUDIT_KEY	CTL_AUDIT_LOG	AUDIT_KEY