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Installing and Deploying HTCC/Interaction Workspace Web Edition

Objective Related procedures and actions
1. Review the prerequisites, including installation of Cassandra. See the Prerequisites page.
2. Install HTCC. See Install HTCC for details.
3. Configure HTCC. For a Cloud implementation, see Configuration for details.

For a premise implementation, see

5. Start HTCC and test the configuration. See Starting and Testing HTCC for instructions.
6. Plan your Cloud deployment of Contact Centers and Genesys Environments. See Planning your Deployment for information.
7.
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