Genesys Softphone

Note: Not all changes listed below may pertain to your deployment.

• July 13, 2017 (8.5.400.04)
• May 5, 2017 (8.5.300.07)
• March 23, 2017 (8.5.300.04)
• December 10, 2015 (8.5.200.10)
• Known Issues

July 13, 2017 (8.5.400.04)

What's New

• You can now specify the TCP port range used for client-originated connections when SIP communication is configured to be transported over TCP or TLS protocol by using the tcp_port_min and tcp_port_max options.

• The resilience of Genesys Softphone during network events, such as an IP address change, caused by workstation Sleep/Wake, VPN Connect/Disconnect, and so on, has been improved. This new behavior is permanent.

• You can now configure Genesys Softphone to include the MAC address of the host in the SIP message headers. This capability is enabled by using the include_mac_address option.

• Genesys Softphone installation package now upgrades the application when it detects that an older version is already installed on the workstation. It is no longer possible to install multiple instances of Genesys Softphone on a single workstation.

• Genesys Softphone is rebranded to reflect the new Genesys logo.

May 5, 2017 (8.5.300.07)

What's New

• Genesys Softphone now supports DNS SRV resolution for the URI specified in the server parameter of the Connectivity tag. You do not need additional configuration to enable this feature, but as described in RFC 3263, you should not include the port number in the server URI.

March 23, 2017 (8.5.300.04)

What's New

• Genesys Softphone now uses the pjNAT library for improved ICE, STUN & TURN support.

• The payload type for the telephone-event is now set correctly in the SDP Answer. Previously, Genesys Softphone put in the SDP Answer the payload type selected from a previous offer instead of using the payload type delivered in last SDP Offer, causing problems with some equipment that does not support asymmetric RTP payloads.

• You can now configure the Domain to be specified in the SIP REGISTER request separately from the address when this request is sent by using the domain option of the proxies sections.

December 10, 2015 (8.5.200.10)

What's New

• Basic first party call control, including answer, hold, retrieve, and hang up.
• Support of multiple DNS A-records for multisite deployments.
• Windows 10 support.
• Removal of the Microsoft .NET framework as a dependency.

Known Issues

There are currently no known issues.