Voice Namespace
Methods
The Voice namespace includes the following methods:
dial
Signature
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<static> dial(destination, userData)
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Description
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Calls the destination in the same way Workspace Web Edition calls the destination from Team Communicator. This methods supports caller ID and the routing-based intercommunication features.
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Parameters
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Name
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Type
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Argument
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Description
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destination
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string
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The call destination number.
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userData
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object
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<optional>
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The attached user data key/value object that is updated with each interaction event.
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pauseCallRecording
Signature
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<static> pauseCallRecording(interactionId)
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Description
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Pauses the call recording.
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Parameters
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Name
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Type
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Description
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interactionId
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string
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The unique identifier for the interaction.
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resumeCallRecording
Signature
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<static> resumeCallRecording(interactionId)
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Description
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Resumes the call recording.
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Parameters
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Name
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Type
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Description
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interactionId
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string
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The unique identifier for the interaction.
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startCallRecording
Signature
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<static> startCallRecording(interactionId)
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Description
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Starts the call recording.
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Parameters
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Name
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Type
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Description
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interactionId
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string
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The unique identifier for the interaction.
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stopCallRecording
Signature
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<static> stopCallRecording(interactionId)
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Description
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Stops the call recording.
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Parameters
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Name
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Type
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Description
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interactionId
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string
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The unique identifier for the interaction.
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