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Summary of Info Mart Schema Changes

Writer's note: From separate queries:
  • Table introduced = 63
  • Column introduced = 70
  • Column modified -- itemized = 29 (Column modified -- consolidated = 25)
  • Column discontinued = 4
Total number of entries in the combined table should be 63+70+29 + 4 = 166 NEED TO VERIFY BY DPL

The following table summarizes Genesys Info Mart schema changes between 8.x releases.

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Table Column Changed in release Type of change
Table Column Changed in release Type of change
BGS_BOT_DIM 8.5.011 Table added
BGS_BOT_NAME_DIM 8.5.011 Table added
BGS_SESSION_DIM 8.5.011 Table added
BGS_SESSION_FACT 8.5.011 Table added
CALLBACK_DIAL_RESULTS 8.5.009.20 Table added
CALLBACK_DIM_1 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_2 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_3 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_4 8.5.009.20 Table added
CALLBACK_FACT 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CDR_DIM1 8.5.013.06 Table added
CDR_FACT 8.5.013.06 Table added
CHAT_SESSION_DIM 8.5.011 Table added
CHAT_SESSION_FACT 8.5.011 Table added
CHAT_THREAD_FACT 8.5.014.09 Table added
COBROWSE_END_REASON 8.5.011.14 Table added
COBROWSE_FACT 8.5.011.14 Table added
COBROWSE_MODE 8.5.011.14 Table added
COBROWSE_PAGE 8.5.011.14 Table added
COBROWSE_USER_AGENT 8.5.011.14 Table added
CTL_GDPR_HISTORY 8.5.010 Table added
GPM_DIM1 8.5.014.09 Table added
GPM_FACT 8.5.009 Table added
GPM_MODEL 8.5.009 Table added
GPM_PREDICTOR 8.5.009 Table added
GPM_RESULT 8.5.009 Table added
GROUP_ANNEX 8.1.4 Table added
LDR_CAMPAIGN 8.5.012.15 Table added
LDR_DEVICE 8.5.012.15 Table added
LDR_FACT 8.5.012.15 Table added
LDR_GROUP 8.5.012.15 Table added
LDR_LIST 8.5.012.15 Table added
LDR_POSTAL_CODE 8.5.012.15 Table added
LDR_RECORD 8.5.012.15 Table added
MEDIA_ORIGIN 8.5.014.09 Table added
POST_CALL_SURVEY_DIM_1 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_2 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_3 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_4 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_5 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_6 8.5.003. Supported in certain deployments only. Table added
SDR_ACTIVITIES_FACT 8.5.007. Supported in Genesys Engage cloud deployments only. Table added
SDR_ACTIVITY 8.5.007. Supported in Genesys Engage cloud deployments only. Table added
SDR_APPLICATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CALL_DISPOSITION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CALL_TYPE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CUST_ATRIBUTES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_CUST_ATRIBUTES_FACT 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_ENTRY_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXIT_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_HTTP_REST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST_FACT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_SERVICE_OUTCOME 8.5.004. Supported in Genesys Engage cloud deployments only. Table added
SDR_GEO_LOCATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_INPUT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_INPUT_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_LANGUAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_MESSAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_MILESTONE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_SESSION_FACT 8.5.001 Table added
SDR_SURVEY_ANSWERS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_FACT 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_I1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_I2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_I1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_I2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_S1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_S2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_S1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_S2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_SCORES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_STATUS 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_TRANSCRIPT_FACT 8.5.005.20. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_USER_INPUT 8.5.004.09 Table added
SDR_USER_INPUTS_FACT 8.5.004.09 Table added
SDR_USER_MILESTONE_FACT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SM_MEDIA_NEUTRAL_STATE_FACT 8.5.002 Table added
Documentation:GIM:Library:Table-ANCHOR FLAGS:8.5PDMSource CUSTOMER_LEFT_FIRST 8.5.004 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource CALLBACK_DIAL_RESULTS_KEY 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource CALLBACK_DIM_4_KEY 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource CUSTOMER_ANI 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource CUSTOMER_READY_TO_START_IXN_TS 8.5.003 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DESIRED_TIME_TS 8.5.003 (renamed from DESIRED_TIME) Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DIAL_1_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DIAL_2_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DIAL_3_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DIAL_4_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DIAL_5_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource EWT_THRESHOLD_WHEN_OFFERED 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource EWT_WHEN_LAST_DIAL 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource EWT_WHEN_REJECTED 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource FIRST_OUT_IXN_ID 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource LAST_OUT_IXN_ID 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource ORIGINATION_IXN_ID 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource ORS_SESSION_ID 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource POS_WHEN_LAST_DIAL 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource PRIORITY_WHEN_A_CONNECTED 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource PRIORITY_WHEN_CB_ACCEPTED 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource PRIORITY_WHEN_C_CONNECTED 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource PUSH_DELIVERY_CONFIRMED_TS 8.5.003 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource SERVICE_END_TS 8.5.009.20 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource WAITED_BEFORE_OFFER_TIME 8.5.009.20 Column added
Documentation:GIM:Library:Table-CHAT SESSION DIM:8.5PDMSource ASYNC_MODE 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ACTIVE_IDLE_COUNT 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ACTIVE_IDLE_DURATION 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ASYNC_DORMANT_COUNT 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ASYNC_DORMANT_DURATION 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ASYNC_IDLE_COUNT 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource ASYNC_IDLE_DURATION 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource HANDLE_COUNT 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource HANDLE_DURATION 8.5.011.14 Column added
Documentation:GIM:Library:Table-CHAT SESSION FACT:8.5PDMSource THREAD_ID 8.5.014.09 Column added
Documentation:GIM:Library:Table-CONTACT ATTEMPT FACT:8.5PDMSource RECORD_FIELD_31 through RECORD_FIELD_60 8.5.003 (RECORD_FIELD_41 through RECORD_FIELD_60) Column added
Documentation:GIM:Library:Table-CTL TRANSFORM HISTORY:8.5PDMSource AUDIT_KEY 8.5.009 Column added
Documentation:GIM:Library:Table-CTL TRANSFORM HISTORY:8.5PDMSource HWM_VALUE2 8.5.010 Column added
Documentation:GIM:Library:Table-CTL UD TO UDE MAPPING:8.5PDMSource CONVERT_EXPRESSION 8.1.201 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource ADJUSTED_SCORE 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource DEFAULT_SCORE 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource DEFAULT_SCORES_COUNT 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource DEFAULT_SCORE_USED 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource FINAL_SCORE_THRESHOLD 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource GLOBAL_SCORES_COUNT 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource GPM_DIM1_KEY 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource INITIAL_SCORE_THRESHOLD 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource SUITABLE_AGENTS_COUNT 8.5.014.09 Column added
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-INTERACTION FACT:8.5PDMSource ANCHOR_ID 8.5.003 Column added
Documentation:GIM:Library:Table-INTERACTION FACT:8.5PDMSource ANCHOR_SDT_KEY 8.5.003 Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource ASM_COUNT 8.5.004 Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource ASM_ENGAGE_DURATION 8.5.004 Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource FOCUS_TIME_COUNT 8.5.004 Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource FOCUS_TIME_DURATION 8.5.004 Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource IRF_ANCHOR_SENT_TS 8.5.003 (renamed from IRF_ANCHOR_DATE_TIME_KEY) Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource IRF_ANCHOR_TS 8.5.004 (renamed from IRF_ANCHOR_SENT_TS) Column added
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource TARGET_ADDRESS 8.5.006 Column added
Documentation:GIM:Library:Table-IRF USER DATA CUST 1:8.5PDMSource CREATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-IRF USER DATA CUST 1:8.5PDMSource UPDATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-IRF USER DATA GEN 1:8.5PDMSource CREATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-IRF USER DATA GEN 1:8.5PDMSource GSW_CALL_TYPE 8.5.011.18 Column added
Documentation:GIM:Library:Table-IRF USER DATA GEN 1:8.5PDMSource SERVICE_ID 8.1.402 Column added
Documentation:GIM:Library:Table-IRF USER DATA GEN 1:8.5PDMSource SERVICE_START_TS 8.1.402 Column added
Documentation:GIM:Library:Table-IRF USER DATA GEN 1:8.5PDMSource UPDATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-IRF USER DATA KEYS:8.5PDMSource CREATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-IRF USER DATA KEYS:8.5PDMSource UPDATE_AUDIT_KEY 8.5.001 Column added
Documentation:GIM:Library:Table-MEDIATION SEGMENT FACT:8.5PDMSource USERDATA_FLAG 8.5.004 Column added
Documentation:GIM:Library:Table-SDR ACTIVITIES FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR CALL DISPOSITION:8.5PDMSource FINAL_DISPOSITION 8.5.007 Column added
Documentation:GIM:Library:Table-SDR CALL TYPE:8.5PDMSource MEDIA_TYPE 8.5.008 Column added
Documentation:GIM:Library:Table-SDR CUST ATRIBUTES FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR EXT REQUEST FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_I1_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_I2_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_QUESTIONS_I1_KEY 8.5.007 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_QUESTIONS_I2_KEY 8.5.007 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_QUESTIONS_S1_KEY 8.5.007 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_QUESTIONS_S2_KEY 8.5.007 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_S1_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_S2_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_SCORES_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource SDR_SURVEY_STATUS_KEY 8.5.005 Column added
Documentation:GIM:Library:Table-SDR SESSION FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR SURVEY FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR SURVEY STATUS:8.5PDMSource OFFER 8.5.007 Column added
Documentation:GIM:Library:Table-SDR SURVEY TRANSCRIPT FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR USER INPUTS FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SDR USER MILESTONE FACT:8.5PDMSource UPDATE_AUDIT_KEY 8.5.010.16 Column added
Documentation:GIM:Library:Table-SM MEDIA NEUTRAL STATE FACT:8.5PDMSource CREATE_AUDIT_KEY 8.5.003 Column added
Documentation:GIM:Library:Table-SM MEDIA NEUTRAL STATE FACT:8.5PDMSource END_DATE_TIME_KEY 8.5.013.06 Column added
Documentation:GIM:Library:Table-SM MEDIA NEUTRAL STATE FACT:8.5PDMSource RESOURCE_GROUP_COMBINATION_KEY 8.5.013.06 Column added
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DESIRED_TIME 8.5.003 (renamed to DESIRED_TIME_TS) Column discontinued
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource IRF_ANCHOR_DATE_TIME_KEY 8.5.003 (renamed to IRF_ANCHOR_SENT_TS) Column discontinued
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource IRF_ANCHOR_SENT_TS 8.5.004 (renamed to IRF_ANCHOR_TS) Column discontinued
Documentation:GIM:Library:Table-SDR SURVEY STATUS:8.5PDMSource RECORDING 8.5.008 Column discontinued
Documentation:GIM:Library:Table-CALLBACK DIM 1:8.5PDMSource CALLBACK_OFFER_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 1:8.5PDMSource CALLBACK_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 1:8.5PDMSource CHANNEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 1:8.5PDMSource CONNECT_ORDER 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 2:8.5PDMSource CALL_DIRECTION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 2:8.5PDMSource DIAL_DIALOG_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 2:8.5PDMSource FINAL_DIAL_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 2:8.5PDMSource OFFER_TIMING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK DIM 3:8.5PDMSource FINAL_TARGET 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource DS_AUDIT_KEY 8.5.008 Column modified (data type increased from 10 to 19 digits)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource FIRST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource LAST_CALLBACK_OFFERED_TS 8.5.008 Column modified (default value added)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource LAST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource ORIGINATION_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-CALLBACK FACT:8.5PDMSource ORS_SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-COBROWSE FACT:8.5PDMSource PAGE_QUERY 8.5.012.15 Column modified (No longer a mandatory field)
Documentation:GIM:Library:Table-CTL UD TO UDE MAPPING:8.5PDMSource PROPAGATION_RULE 8.5.001 Column modified (IRF_INITIAL value is added).
Documentation:GIM:Library:Table-CTL UD TO UDE MAPPING:8.5PDMSource PROPAGATION_RULE 8.5.006 Column modified (IRF_ROUTE value is added)
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource MEDIA_SERVER_IXN_GUID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource MESSAGE 8.5.009.20 Column modified (default value no longer defined)
Documentation:GIM:Library:Table-GPM FACT:8.5PDMSource START_DATE_TIME_KEY 8.5.011 Column modified (added to the composite primary key in nonpartitioned databases)
Documentation:GIM:Library:Table-GPM MODEL:8.5PDMSource MODEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM MODEL:8.5PDMSource MODEL_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM PREDICTOR:8.5PDMSource PREDICTOR 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM PREDICTOR:8.5PDMSource PREDICTOR_ID 8.5.010 Column modified (in Microsoft SQL Server,data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM RESULT:8.5PDMSource CUSTOMER_FOUND 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM RESULT:8.5PDMSource GPM_MODE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM RESULT:8.5PDMSource GPM_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM RESULT:8.5PDMSource GPM_STATUS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-GPM RESULT:8.5PDMSource GPM_USE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-INTERACTION DESCRIPTOR:8.5PDMSource BUSINESS_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-INTERACTION DESCRIPTOR:8.5PDMSource CUSTOMER_SEGMENT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-INTERACTION DESCRIPTOR:8.5PDMSource SERVICE_SUBTYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-INTERACTION DESCRIPTOR:8.5PDMSource SERVICE_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-INTERACTION FACT:8.5PDMSource STATUS 8.5.001 Column modified (error code 26 added)
Documentation:GIM:Library:Table-INTERACTION FACT:8.5PDMSource SUBJECT 8.5.007 Column modified (data type extended from 255 to 1024 characters)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource ANCHOR_FLAGS_KEY 8.5.004 Column modified (scope extended)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource CONS_INIT_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource CONS_RCV_RING_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource CONS_RCV_RING_DURATION 8.5.001 Column modified (scope expanded to include chat consultations)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource CONS_RCV_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource CONS_RCV_TALK_DURATION 8.5.001 Column modified (scope expanded to include chat consultations)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource LAST_INTERACTION_RESOURCE 8.5.003 and 8.5.004 Column modified (behavior changed)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource QUEUE_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed)
Documentation:GIM:Library:Table-INTERACTION RESOURCE FACT:8.5PDMSource ROUTING_POINT_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed)
Documentation:GIM:Library:Table-INTERACTION TYPE:8.5PDMSource INTERACTION_SUBTYPE 8.5.001 Column modified (InternalConferenceInvite subtype added)
Documentation:GIM:Library:Table-INTERACTION TYPE:8.5PDMSource INTERACTION_SUBTYPE 8.5.005 Column modified (OutboundCallback subtype added)
Documentation:GIM:Library:Table-INTERACTION TYPE:8.5PDMSource INTERACTION_SUBTYPE_CODE 8.5.001 Column modified (INTERNALCONFERENCEINVITE subtype added)
Documentation:GIM:Library:Table-INTERACTION TYPE:8.5PDMSource INTERACTION_SUBTYPE_CODE 8.5.005 Column modified (OUTBOUNDCALLBACK subtype added)
Documentation:GIM:Library:Table-IRF USER DATA CUST 1:8.5PDMSource CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.005.09 Column modified (data types for the CUSTOM_DATA_13 through CUSTOM_DATA_16 columns in the make_gim_UDE_template.sql script, which used to provide examples of date/time and numeric data types and default values, were changed to character data types).
Documentation:GIM:Library:Table-IRF USER DATA CUST 1:8.5PDMSource CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.007 Column modified (data types for CUSTOM_DATA_1 through CUSTOM_DATA_16 were extended from 255 to 1024 characters, as defined now in the user-data template script, make_gim_UDE_template*.sql)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 1:8.5PDMSource SURVEY_IAGENTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 1:8.5PDMSource SURVEY_ICALLSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 1:8.5PDMSource SURVEY_ICOMPANYSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 1:8.5PDMSource SURVEY_IPRODUCTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 1:8.5PDMSource SURVEY_IQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 2:8.5PDMSource SURVEY_IQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 2:8.5PDMSource SURVEY_IQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 2:8.5PDMSource SURVEY_IQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 2:8.5PDMSource SURVEY_SQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 2:8.5PDMSource SURVEY_SQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 3:8.5PDMSource SURVEY_SQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 3:8.5PDMSource SURVEY_SQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 3:8.5PDMSource SURVEY_SQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 3:8.5PDMSource SURVEY_SQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 3:8.5PDMSource SURVEY_SQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 4:8.5PDMSource SURVEY_IQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 4:8.5PDMSource SURVEY_IQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 4:8.5PDMSource SURVEY_SQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 4:8.5PDMSource SURVEY_SQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 4:8.5PDMSource SURVEY_SQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 5:8.5PDMSource SURVEY_IQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 5:8.5PDMSource SURVEY_IQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 5:8.5PDMSource SURVEY_IQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 5:8.5PDMSource SURVEY_IQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 6:8.5PDMSource SURVEY_COMPLETE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 6:8.5PDMSource SURVEY_IRECOMMENDSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-POST CALL SURVEY DIM 6:8.5PDMSource SURVEY_RECORDING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-RESOURCE:8.5PDMSource RESOURCE_SUBTYPE 8.5.003.17 Column modified (new value, Person, added for the Agent resource type)
Documentation:GIM:Library:Table-SDR ACTIVITIES FACT:8.5PDMSource SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
Documentation:GIM:Library:Table-SDR ACTIVITY:8.5PDMSource NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR APPLICATION:8.5PDMSource APPLICATION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR APPLICATION:8.5PDMSource APPLICATION_TITLE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR APPLICATION:8.5PDMSource APPLICATION_VERSION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR CALL DISPOSITION:8.5PDMSource DISPOSITION_CATEGORY 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-SDR CALL DISPOSITION:8.5PDMSource DISPOSITION_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-SDR CALL DISPOSITION:8.5PDMSource FINAL_DISPOSITION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR CALL TYPE:8.5PDMSource CALL_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR CALL TYPE:8.5PDMSource MEDIA_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR CUST ATRIBUTES:8.5PDMSource ATRIBUTE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR ENTRY POINT:8.5PDMSource DNIS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXIT POINT:8.5PDMSource APPLICATION_EXIT_POINT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT HTTP REST:8.5PDMSource URL 8.5.008.29 Column modified (behavior changed)
Documentation:GIM:Library:Table-SDR EXT HTTP REST:8.5PDMSource URL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT REQUEST OUTCOME:8.5PDMSource SUCCESS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT REQUEST:8.5PDMSource METHOD 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT REQUEST:8.5PDMSource REQUEST_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT REQUEST:8.5PDMSource REQUEST_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
Documentation:GIM:Library:Table-SDR EXT SERVICE OUTCOME:8.5PDMSource SERVICE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
Documentation:GIM:Library:Table-SDR EXT SERVICE OUTCOME:8.5PDMSource SERVICE_RESPONSE_DESC 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
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