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Summary of Info Mart Schema Changes

Writer's note: From separate queries:
  • Table introduced = 63
  • Column introduced = 71 (had to resave SDR_CALL_TYPE to get MEDIA_TYPE to show up; why???)
  • Column modified -- itemized = 29 (Column modified -- consolidated = 25)
  • Column discontinued = 4

Total number of entries in the combined table should be 63+71+29 + 4 = 167 NEED TO VERIFY BY DPL

To do:

  • Try alternative table modified format
  • Include Views


The following table summarizes Genesys Info Mart schema changes between 8.x releases.

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Type in the Search box to quickly filter the table by release, table name, type of change, and so on. Alternatively, click a column header to sort the table to group entries. Click the table or column name in an entry to link to a full description of the table.

Table Column Changed in release Type of change
Table Column Changed in release Type of change
BGS_BOT_DIM 8.5.011 Table added
BGS_BOT_NAME_DIM 8.5.011 Table added
BGS_SESSION_DIM 8.5.011 Table added
BGS_SESSION_FACT 8.5.011 Table added
CALLBACK_DIAL_RESULTS 8.5.009.20 Table added
CALLBACK_DIM_1 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_2 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_3 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CALLBACK_DIM_4 8.5.009.20 Table added
CALLBACK_FACT 8.1.402. Supported for on-premises deployments starting with release 8.5.005. Table added
CDR_DIM1 8.5.013.06 Table added
CDR_FACT 8.5.013.06 Table added
CHAT_SESSION_DIM 8.5.011 Table added
CHAT_SESSION_FACT 8.5.011 Table added
CHAT_THREAD_FACT 8.5.014.09 Table added
COBROWSE_END_REASON 8.5.011.14 Table added
COBROWSE_FACT 8.5.011.14 Table added
COBROWSE_MODE 8.5.011.14 Table added
COBROWSE_PAGE 8.5.011.14 Table added
COBROWSE_USER_AGENT 8.5.011.14 Table added
CTL_GDPR_HISTORY 8.5.010 Table added
GPM_DIM1 8.5.014.09 Table added
GPM_FACT 8.5.009 Table added
GPM_MODEL 8.5.009 Table added
GPM_PREDICTOR 8.5.009 Table added
GPM_RESULT 8.5.009 Table added
GROUP_ANNEX 8.1.4 Table added
LDR_CAMPAIGN 8.5.012.15 Table added
LDR_DEVICE 8.5.012.15 Table added
LDR_FACT 8.5.012.15 Table added
LDR_GROUP 8.5.012.15 Table added
LDR_LIST 8.5.012.15 Table added
LDR_POSTAL_CODE 8.5.012.15 Table added
LDR_RECORD 8.5.012.15 Table added
MEDIA_ORIGIN 8.5.014.09 Table added
POST_CALL_SURVEY_DIM_1 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_2 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_3 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_4 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_5 8.5.003. Supported in certain deployments only. Table added
POST_CALL_SURVEY_DIM_6 8.5.003. Supported in certain deployments only. Table added
SDR_ACTIVITIES_FACT 8.5.007. Supported in Genesys Engage cloud deployments only. Table added
SDR_ACTIVITY 8.5.007. Supported in Genesys Engage cloud deployments only. Table added
SDR_APPLICATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CALL_DISPOSITION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CALL_TYPE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_CUST_ATRIBUTES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_CUST_ATRIBUTES_FACT 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_ENTRY_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXIT_POINT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_HTTP_REST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST_FACT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_REQUEST_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_EXT_SERVICE_OUTCOME 8.5.004. Supported in Genesys Engage cloud deployments only. Table added
SDR_GEO_LOCATION 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_INPUT 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_INPUT_OUTCOME 8.5.004.09. Supported in Genesys Engage cloud deployments only. Table added
SDR_LANGUAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_MESSAGE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_MILESTONE 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SDR_SESSION_FACT 8.5.001 Table added
SDR_SURVEY_ANSWERS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_FACT 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_I1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_I2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS 8.5.008.29. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_I1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_I2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_S1 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_QUESTIONS_S2 8.5.007. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_S1 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_S2 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_SCORES 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_STATUS 8.5.005. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_SURVEY_TRANSCRIPT_FACT 8.5.005.20. Supported in certain Genesys Engage cloud deployments only. Table added
SDR_USER_INPUT 8.5.004.09 Table added
SDR_USER_INPUTS_FACT 8.5.004.09 Table added
SDR_USER_MILESTONE_FACT 8.5.001. Supported in Genesys Engage cloud deployments only. Table added
SM_MEDIA_NEUTRAL_STATE_FACT 8.5.002 Table added
ANCHOR_FLAGS CUSTOMER_LEFT_FIRST 8.5.004 Column added
CALLBACK_FACT CALLBACK_DIAL_RESULTS_KEY 8.5.009.20 Column added
CALLBACK_FACT CALLBACK_DIM_4_KEY 8.5.009.20 Column added
CALLBACK_FACT CUSTOMER_ANI 8.5.009.20 Column added
CALLBACK_FACT CUSTOMER_READY_TO_START_IXN_TS 8.5.003 Column added
CALLBACK_FACT DESIRED_TIME_TS 8.5.003 (renamed from DESIRED_TIME) Column added
CALLBACK_FACT DIAL_1_TS 8.5.009.20 Column added
CALLBACK_FACT DIAL_2_TS 8.5.009.20 Column added
CALLBACK_FACT DIAL_3_TS 8.5.009.20 Column added
CALLBACK_FACT DIAL_4_TS 8.5.009.20 Column added
CALLBACK_FACT DIAL_5_TS 8.5.009.20 Column added
CALLBACK_FACT EWT_THRESHOLD_WHEN_OFFERED 8.5.009.20 Column added
CALLBACK_FACT EWT_WHEN_LAST_DIAL 8.5.009.20 Column added
CALLBACK_FACT EWT_WHEN_REJECTED 8.5.009.20 Column added
CALLBACK_FACT FIRST_OUT_IXN_ID 8.5.009.20 Column added
CALLBACK_FACT LAST_OUT_IXN_ID 8.5.009.20 Column added
CALLBACK_FACT ORIGINATION_IXN_ID 8.5.009.20 Column added
CALLBACK_FACT ORS_SESSION_ID 8.5.009.20 Column added
CALLBACK_FACT POS_WHEN_LAST_DIAL 8.5.009.20 Column added
CALLBACK_FACT PRIORITY_WHEN_A_CONNECTED 8.5.009.20 Column added
CALLBACK_FACT PRIORITY_WHEN_CB_ACCEPTED 8.5.009.20 Column added
CALLBACK_FACT PRIORITY_WHEN_C_CONNECTED 8.5.009.20 Column added
CALLBACK_FACT PUSH_DELIVERY_CONFIRMED_TS 8.5.003 Column added
CALLBACK_FACT SERVICE_END_TS 8.5.009.20 Column added
CALLBACK_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
CALLBACK_FACT WAITED_BEFORE_OFFER_TIME 8.5.009.20 Column added
CHAT_SESSION_DIM ASYNC_MODE 8.5.011.14 Column added
CHAT_SESSION_FACT ACTIVE_IDLE_COUNT 8.5.011.14 Column added
CHAT_SESSION_FACT ACTIVE_IDLE_DURATION 8.5.011.14 Column added
CHAT_SESSION_FACT ASYNC_DORMANT_COUNT 8.5.011.14 Column added
CHAT_SESSION_FACT ASYNC_DORMANT_DURATION 8.5.011.14 Column added
CHAT_SESSION_FACT ASYNC_IDLE_COUNT 8.5.011.14 Column added
CHAT_SESSION_FACT ASYNC_IDLE_DURATION 8.5.011.14 Column added
CHAT_SESSION_FACT HANDLE_COUNT 8.5.011.14 Column added
CHAT_SESSION_FACT HANDLE_DURATION 8.5.011.14 Column added
CHAT_SESSION_FACT THREAD_ID 8.5.014.09 Column added
CONTACT_ATTEMPT_FACT RECORD_FIELD_31 through RECORD_FIELD_60 8.5.003 (RECORD_FIELD_41 through RECORD_FIELD_60) Column added
CTL_TRANSFORM_HISTORY AUDIT_KEY 8.5.009 Column added
CTL_TRANSFORM_HISTORY HWM_VALUE2 8.5.010 Column added
CTL_UD_TO_UDE_MAPPING CONVERT_EXPRESSION 8.1.201 Column added
GPM_FACT ADJUSTED_SCORE 8.5.014.09 Column added
GPM_FACT DEFAULT_SCORE 8.5.014.09 Column added
GPM_FACT DEFAULT_SCORES_COUNT 8.5.014.09 Column added
GPM_FACT DEFAULT_SCORE_USED 8.5.014.09 Column added
GPM_FACT FINAL_SCORE_THRESHOLD 8.5.014.09 Column added
GPM_FACT GLOBAL_SCORES_COUNT 8.5.014.09 Column added
GPM_FACT GPM_DIM1_KEY 8.5.014.09 Column added
GPM_FACT INITIAL_SCORE_THRESHOLD 8.5.014.09 Column added
GPM_FACT SUITABLE_AGENTS_COUNT 8.5.014.09 Column added
GPM_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
INTERACTION_FACT ANCHOR_ID 8.5.003 Column added
INTERACTION_FACT ANCHOR_SDT_KEY 8.5.003 Column added
INTERACTION_RESOURCE_FACT ASM_COUNT 8.5.004 Column added
INTERACTION_RESOURCE_FACT ASM_ENGAGE_DURATION 8.5.004 Column added
INTERACTION_RESOURCE_FACT FOCUS_TIME_COUNT 8.5.004 Column added
INTERACTION_RESOURCE_FACT FOCUS_TIME_DURATION 8.5.004 Column added
INTERACTION_RESOURCE_FACT IRF_ANCHOR_SENT_TS 8.5.003 (renamed from IRF_ANCHOR_DATE_TIME_KEY) Column added
INTERACTION_RESOURCE_FACT IRF_ANCHOR_TS 8.5.004 (renamed from IRF_ANCHOR_SENT_TS) Column added
INTERACTION_RESOURCE_FACT TARGET_ADDRESS 8.5.006 Column added
IRF_USER_DATA_CUST_1 CREATE_AUDIT_KEY 8.5.001 Column added
IRF_USER_DATA_CUST_1 UPDATE_AUDIT_KEY 8.5.001 Column added
IRF_USER_DATA_GEN_1 CREATE_AUDIT_KEY 8.5.001 Column added
IRF_USER_DATA_GEN_1 GSW_CALL_TYPE 8.5.011.18 Column added
IRF_USER_DATA_GEN_1 SERVICE_ID 8.1.402 Column added
IRF_USER_DATA_GEN_1 SERVICE_START_TS 8.1.402 Column added
IRF_USER_DATA_GEN_1 UPDATE_AUDIT_KEY 8.5.001 Column added
IRF_USER_DATA_KEYS CREATE_AUDIT_KEY 8.5.001 Column added
IRF_USER_DATA_KEYS UPDATE_AUDIT_KEY 8.5.001 Column added
MEDIATION_SEGMENT_FACT USERDATA_FLAG 8.5.004 Column added
SDR_ACTIVITIES_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_CALL_DISPOSITION FINAL_DISPOSITION 8.5.007 Column added
SDR_CALL_TYPE MEDIA_TYPE 8.5.008 Column added
SDR_CUST_ATRIBUTES_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_EXT_REQUEST_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_SESSION_FACT SDR_SURVEY_I1_KEY 8.5.005 Column added
SDR_SESSION_FACT SDR_SURVEY_I2_KEY 8.5.005 Column added
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_I1_KEY 8.5.007 Column added
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_I2_KEY 8.5.007 Column added
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_S1_KEY 8.5.007 Column added
SDR_SESSION_FACT SDR_SURVEY_QUESTIONS_S2_KEY 8.5.007 Column added
SDR_SESSION_FACT SDR_SURVEY_S1_KEY 8.5.005 Column added
SDR_SESSION_FACT SDR_SURVEY_S2_KEY 8.5.005 Column added
SDR_SESSION_FACT SDR_SURVEY_SCORES_KEY 8.5.005 Column added
SDR_SESSION_FACT SDR_SURVEY_STATUS_KEY 8.5.005 Column added
SDR_SESSION_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_SURVEY_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_SURVEY_STATUS OFFER 8.5.007 Column added
SDR_SURVEY_TRANSCRIPT_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_USER_INPUTS_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SDR_USER_MILESTONE_FACT UPDATE_AUDIT_KEY 8.5.010.16 Column added
SM_MEDIA_NEUTRAL_STATE_FACT CREATE_AUDIT_KEY 8.5.003 Column added
SM_MEDIA_NEUTRAL_STATE_FACT END_DATE_TIME_KEY 8.5.013.06 Column added
SM_MEDIA_NEUTRAL_STATE_FACT RESOURCE_GROUP_COMBINATION_KEY 8.5.013.06 Column added
CALLBACK_FACT DESIRED_TIME 8.5.003 (renamed to DESIRED_TIME_TS) Column discontinued
INTERACTION_RESOURCE_FACT IRF_ANCHOR_DATE_TIME_KEY 8.5.003 (renamed to IRF_ANCHOR_SENT_TS) Column discontinued
INTERACTION_RESOURCE_FACT IRF_ANCHOR_SENT_TS 8.5.004 (renamed to IRF_ANCHOR_TS) Column discontinued
SDR_SURVEY_STATUS RECORDING 8.5.008 Column discontinued
CALLBACK_DIM_1 CALLBACK_OFFER_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_1 CALLBACK_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_1 CHANNEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_1 CONNECT_ORDER 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_2 CALL_DIRECTION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_2 DIAL_DIALOG_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_2 FINAL_DIAL_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_2 OFFER_TIMING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_DIM_3 FINAL_TARGET 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_FACT DS_AUDIT_KEY 8.5.008 Column modified (data type increased from 10 to 19 digits)
CALLBACK_FACT FIRST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_FACT LAST_CALLBACK_OFFERED_TS 8.5.008 Column modified (default value added)
CALLBACK_FACT LAST_OUT_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_FACT ORIGINATION_IXN_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
CALLBACK_FACT ORS_SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
COBROWSE_FACT PAGE_QUERY 8.5.012.15 Column modified (No longer a mandatory field)
CTL_UD_TO_UDE_MAPPING PROPAGATION_RULE 8.5.001 Column modified (IRF_INITIAL value is added).
CTL_UD_TO_UDE_MAPPING PROPAGATION_RULE 8.5.006 Column modified (IRF_ROUTE value is added)
GPM_FACT MEDIA_SERVER_IXN_GUID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
GPM_FACT MESSAGE 8.5.009.20 Column modified (default value no longer defined)
GPM_FACT START_DATE_TIME_KEY 8.5.011 Column modified (added to the composite primary key in nonpartitioned databases)
GPM_MODEL MODEL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_MODEL MODEL_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_PREDICTOR PREDICTOR 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_PREDICTOR PREDICTOR_ID 8.5.010 Column modified (in Microsoft SQL Server,data type modified in single-language databases)
GPM_RESULT CUSTOMER_FOUND 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_RESULT GPM_MODE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_RESULT GPM_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_RESULT GPM_STATUS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
GPM_RESULT GPM_USE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
INTERACTION_DESCRIPTOR BUSINESS_RESULT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
INTERACTION_DESCRIPTOR CUSTOMER_SEGMENT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
INTERACTION_DESCRIPTOR SERVICE_SUBTYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
INTERACTION_DESCRIPTOR SERVICE_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
INTERACTION_FACT STATUS 8.5.001 Column modified (error code 26 added)
INTERACTION_FACT SUBJECT 8.5.007 Column modified (data type extended from 255 to 1024 characters)
INTERACTION_RESOURCE_FACT ANCHOR_FLAGS_KEY 8.5.004 Column modified (scope extended)
INTERACTION_RESOURCE_FACT CONS_INIT_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
INTERACTION_RESOURCE_FACT CONS_RCV_RING_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
INTERACTION_RESOURCE_FACT CONS_RCV_RING_DURATION 8.5.001 Column modified (scope expanded to include chat consultations)
INTERACTION_RESOURCE_FACT CONS_RCV_TALK_COUNT 8.5.001 Column modified (scope expanded to include chat consultations)
INTERACTION_RESOURCE_FACT CONS_RCV_TALK_DURATION 8.5.001 Column modified (scope expanded to include chat consultations)
INTERACTION_RESOURCE_FACT LAST_INTERACTION_RESOURCE 8.5.003 and 8.5.004 Column modified (behavior changed)
INTERACTION_RESOURCE_FACT QUEUE_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed)
INTERACTION_RESOURCE_FACT ROUTING_POINT_DURATION 8.1.2, 8.1.3, 8.1.4 Column modified (behavior changed)
INTERACTION_TYPE INTERACTION_SUBTYPE 8.5.001 Column modified (InternalConferenceInvite subtype added)
INTERACTION_TYPE INTERACTION_SUBTYPE 8.5.005 Column modified (OutboundCallback subtype added)
INTERACTION_TYPE INTERACTION_SUBTYPE_CODE 8.5.001 Column modified (INTERNALCONFERENCEINVITE subtype added)
INTERACTION_TYPE INTERACTION_SUBTYPE_CODE 8.5.005 Column modified (OUTBOUNDCALLBACK subtype added)
IRF_USER_DATA_CUST_1 CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.005.09 Column modified (data types for the CUSTOM_DATA_13 through CUSTOM_DATA_16 columns in the make_gim_UDE_template.sql script, which used to provide examples of date/time and numeric data types and default values, were changed to character data types).
IRF_USER_DATA_CUST_1 CUSTOM_DATA_1 through CUSTOM_DATA_16 8.5.007 Column modified (data types for CUSTOM_DATA_1 through CUSTOM_DATA_16 were extended from 255 to 1024 characters, as defined now in the user-data template script, make_gim_UDE_template*.sql)
POST_CALL_SURVEY_DIM_1 SURVEY_IAGENTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_1 SURVEY_ICALLSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_1 SURVEY_ICOMPANYSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_1 SURVEY_IPRODUCTSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_1 SURVEY_IQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_2 SURVEY_IQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_2 SURVEY_IQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_2 SURVEY_IQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_2 SURVEY_SQ1 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_2 SURVEY_SQ2 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_3 SURVEY_SQ3 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_3 SURVEY_SQ4 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_3 SURVEY_SQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_3 SURVEY_SQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_3 SURVEY_SQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_4 SURVEY_IQ5 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_4 SURVEY_IQ6 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_4 SURVEY_SQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_4 SURVEY_SQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_4 SURVEY_SQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
POST_CALL_SURVEY_DIM_5 SURVEY_IQ10 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_5 SURVEY_IQ7 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_5 SURVEY_IQ8 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_5 SURVEY_IQ9 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_6 SURVEY_COMPLETE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_6 SURVEY_IRECOMMENDSCORE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
POST_CALL_SURVEY_DIM_6 SURVEY_RECORDING 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
RESOURCE_ RESOURCE_SUBTYPE 8.5.003.17 Column modified (new value, Person, added for the Agent resource type)
SDR_ACTIVITIES_FACT SESSION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in multi-language databases)
SDR_ACTIVITY NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_APPLICATION APPLICATION_ID 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_APPLICATION APPLICATION_TITLE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_APPLICATION APPLICATION_VERSION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_CALL_DISPOSITION DISPOSITION_CATEGORY 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
SDR_CALL_DISPOSITION DISPOSITION_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
SDR_CALL_DISPOSITION FINAL_DISPOSITION 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_CALL_TYPE CALL_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_CALL_TYPE MEDIA_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_CUST_ATRIBUTES ATRIBUTE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_ENTRY_POINT DNIS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXIT_POINT APPLICATION_EXIT_POINT 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_HTTP_REST URL 8.5.008.29 Column modified (behavior changed)
SDR_EXT_HTTP_REST URL 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_REQUEST METHOD 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_REQUEST REQUEST_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_REQUEST REQUEST_TYPE 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_REQUEST_OUTCOME SUCCESS 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single-language databases)
SDR_EXT_SERVICE_OUTCOME SERVICE_NAME 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
SDR_EXT_SERVICE_OUTCOME SERVICE_RESPONSE_DESC 8.5.010 Column modified (in Microsoft SQL Server, data type modified in single- and multi-language databases)
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