Recording a Call
Recording calls
The Call Recording functionality enables you to record the current voice interaction with a customer or an internal caller.
The following table describes the actions you can perform with the Recording buttons:
| Button | Description |
|---|---|
| File:Placeholder.png | Records the call. |
| File:Placeholder.png | Stops the recording. |
| File:Placeholder.png | Pauses the recording. |
| File:Placeholder.png | Resumes the recording, after you paused it. |
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