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Security

security.inactivity-timeout

  • Default value: 0
  • Valid value: An integer value greater than or equal to 0.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the amount of time, in minutes, of agent inactivity (no mouse or keyboard usage) that triggers the application to lock. If the agent has been inactive longer than the number of minutes that are specified by the inactivity timeout, the agent session is ended.

security.inactivity-alert-dialog-before-timeout

  • Default value: 30
  • Valid value: An integer value greater than or equal to 0.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the amount of time, in seconds, before the inactivity timeout to alert the agent.
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