Workspace Web Edition Configuration Options
The Workspace Web Edition configuration options are described in the following topics in functionality-related sections, like Email, Voice, and so on. These options should all be set in the [interaction-workspace] section of your WS_Cluster application by using either Genesys Administrator or Configuration Manager.
- Accessibility
- Active Recording
- Agent Status
- Application
- Case Data
- Chat
- Co-browse
- Contact
- Contact Center Statistics
- Custom Modules
- Expression
- Feedback
- IM
- Interaction
- Interaction Preview (Toast)
- Intercommunication
- Knowledge Center
- KPI
- Login
- Main Window
- Outbound
- Rebranding
- Screen Recording Client
- Security
- Service Client API
- Standard Response
- Team Communicator
- Team Lead
- Views
- Voice
- Voicemail
- Web Engagement
- Workbin
- Overriding Interaction Workspace Options
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