Configuration

Description

StatsService share the configuration namespace '_genesys.cxwidget.stats'. StatsService has connection settings to fetch EWT details from each channel.

Example

window._genesys.cxwidget.stats = {

	ajaxTimeout: 3000,

	ewt: {

		dataURL: 'http://10.0.0.121:7777/genesys/1/service/ewt-for-vq',
		apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA'
	}
};

Options

Name	Type	Description	Default	Required
ajaxTimeout	number	Number of milliseconds to wait before AJAX timeout	3000	n/a
ewt.apikey	string	API access token. Please contact your Genesys representative to obtain your API access token.	n/a	Yes
ewt.dataURL	URL String	URL of GMS server	n/a	Always