Support for Universal Contact Server Cluster

Web Services supports a Universal Contact Server Cluster deployment for load balancing. For more information on cluster deployments, suggested configurations, and the configuration procedure, please see Universal Contact Server Cluster

Special Considerations

The Cloud Cluster can have one of the following connections:

• Direct connections to Universal Contact Server pair
• Connections to an Application Cluster that contains a list of Universal Contact Servers 9.x

The Cloud Cluster cannot support both connections listed above.

When you configure the connections, the Applications Parameters field must include the following string:

clusterType=eservices