Genesys Portal

Note: Not all changes listed below may pertain to your deployment.

• December 4, 2019 (8.5.001.05)
• April 10, 2017 (8.5.000.17)
• January 13, 2017 (8.5.000.16)
• Known Issues

December 4, 2019 (8.5.001.05)

What's New

• Genesys Portal now supports German and French languages for European customers only. Users can select the appropriate language from the drop-down menu on the header. Previously, Genesys Portal did not have the user interface localized. (PECP-18)

April 10, 2017 (8.5.000.17)

What's New

Resolved Issues

• Genesys Portal now supports widget icons for Genesys applications to be visible in multiple categories. Previously, Genesys Portal supported only a single category per icon. (GH-1306)

• The copyright year shown on Genesys Portal has now been corrected to show 2017. Previously, it was showing 2014. (GH-1305)

January 13, 2017 (8.5.000.16)

What's New

New icons

• Icons for Agent Setup, Social Analytics, and Outbound Administration are now available to be added to Genesys Portal, depending upon the applications enabled for your environment.

Known Issues

There are currently no known issues.