Configuration

Important

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Description

SendMessage and SendMessageService share the configuration namespace '_genesys.widgets.sendmessage'. SendMessage has UI options while SendMessageService has connection options.

Example

window._genesys.widgets.sendmessage = {

	apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA',
	dataURL: 'http://10.0.0.121:7777/genesys/2/email',

	SendMessageButton: {

		enabled: true,
		template: '<div>Email</div>',
		effect: 'fade',
		openDelay: 1000,
		effectDuration: 300
	}
};

Options

Name	Type	Description	Default	Required
formValidation	boolean	Enable/Disable browser form validations.	true	n/a
uploadsEnabled	boolean	Show/Hide the Attach Files link in the UI, will be shown if the value is set to true. This enables or disables the file upload feature.	true	n/a
SendMessageButton.enabled	boolean	Enable/Disable Send Message button on screen. Note: In case of running Widgets in lazy load mode, this option requires SendMessage plugin to be pre-loaded.	false	n/a
SendMessageButton.template	string	Custom HTML string template for Send Message button	<div class='cx-widget cx-send-message-button' data-message='SendMessageButton'><span class='cx-icon cx-email-button-img cx-img-map preset-blue px24 email'></span><span class='i18n cx-email-button-label' data-message='SendMessageButton'></span></div>	n/a
SendMessageButton.effect	string	Type of animation effect when revealing Send Message button ('slide' or 'fade').	fade	n/a
SendMessageButton.openDelay	number	Number of milliseconds before displaying send message button on screen.	1000	n/a
SendMessageButton.effectDuration	number	Length of animation effect in milliseconds.	300	n/a