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DN Groups

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Genesys Engage cloud for Supervisors.


DN Groups are logical groupings of DNs. You can use DN Groups in network-level routing algorithms and in some types of statistics.

Although a DN Group can contain DNs that belong to a number of different Switches, you can receive correct statistical information about this DN Group only if the reporting applications connect to the servers associated with those Switches.

Display Options

The DN Groups list shows the DN Groups that are in your environment.

Important
DN Groups that are disabled appear grayed out in the list.

You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking Select Columns.

To select or de-select multiple objects at once, click Select.

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