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New Overlay Wizard

Important
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Use the New Overlay Wizard (NOW) to create a new overlay.

  1. Open the Forecast module and select Overlays in the modules area.
  2. Select a Business Unit or Site in the Objects area.
  3. Click New WM 851 icon-new.png or select New from the Action menu.
    The New Overlay Wizard opens and displays the following pages, in order:
  4. Select the appropriate controls on each page, remembering that some selections may deselect others.
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