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Performance Options Dialog Box

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Selecting the Options button in the Performance Intra-Day view opens the Options dialog box, which contains a directory-style tree of statistics that can be displayed in the grid. By default all are selected. To clear or select any individual statistic, click its check box. There is a check box at the top of the tree that selects or clears all statistics at once.

Click OK to accept your changes or Cancel to abandon them.

This page was last edited on October 2, 2020, at 12:35.
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