Authentication Service

Authentication Service provides single sign-on (SSO) for applications in Genesys Engage cloud.

Note: Not all changes listed below may pertain to your deployment.

• November 2, 2020 (9.0.000.68)
• Known Issues
• Limitations

November 2, 2020 (9.0.000.68)

What's New

Localization support

• Genesys Authentication Service now supports the following languages: Brazilian, French, French Canadian, German, Japanese, Spanish, Korean, Italian, and Dutch.

SAML

• Genesys Authentication Service now supports SAML certificate rollover without service interruption.

Resolved Issues

• The "Remember Me" functionality on the login screen now preserves the agent's username and tenant when SameSite settings are enabled in agent browsers. (AUTH-274)

Known Issues

• There are currently no known issues.

Limitations

• There are currently no limitations.