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Troubleshooting Workspace Web Edition

If you are having issues with Workspace Web Edition, you can try some of these solutions.

Slow search results

For agents using Internet Explorer 11 who are experiencing slowness in the display of search results and of Favorites in Team Communicator, set the value of the teamcommunicator.enable-lazy-loading option to true to enable a lazy loading mechanism, allowing agents to get acceptable display performance.

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